topic Re: Webhook log: FS Webhook processor init failed in ArcGIS Enterprise Questions

Webhook log: FS Webhook processor init failed

Edgar_EduardoZukermann_Cortes — Mon, 17 Apr 2023 18:00:54 GMT

Hello,

I am seeing hundreds of SEVERE and WARNING level log errors pertaining to webhooks, yet I have no webhooks set up yet against any of the hosted feature layers:

WARNING Webhook log: FS Webhook processor init failed Connecting to queue : FS_Raw_Events_Queue failed.

SEVERE Webhook log: init WebhookProcessors failed. FS Webhook processor init failed.

Has anyone else seen this?

Recently applied ArcGIS Server 11.0 Directory Traversal Vulnerability Patch, however the problem persist.

Re: Webhook log: FS Webhook processor init failed

SimonSchütte_ct — Wed, 19 Apr 2023 08:57:27 GMT

Did you open the ports for the Data store? "25672 and 44369 (TCP)—These ports must be available (free) on the relational data store machines if organization members will create service webhooks (a beta feature at this release) in the ArcGIS Enterprise deployment. 45671 and 45672 (TCP)—To use webhooks, you must open these ports on the relational data store machines to allow communication with the ArcGIS GIS Server where the feature services configured to use webhooks are running." https://enterprise.arcgis.com/en/data-store/latest/install/windows/ports-used-by-arcgis-data-store.htm

Re: Webhook log: FS Webhook processor init failed

DavidColey — Mon, 08 May 2023 13:47:07 GMT

Hello - I posted on this topic late last year:

https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-server-11-0-directory-traversal/td-p/1219790

I was able to resolve the issue by re-starting the data store service after applying the traverse patch. But it is interesting that you are seeing the errors before applying the patch. I did not see these webhook errors until after applying the patch.

Re: Webhook log: FS Webhook processor init failed

MBReither — Wed, 30 Jul 2025 17:04:01 GMT

There is a documented Esri bug on this topic:

ArcGIS Server logs report hourly severe messages indicating webhook processor initialization failure

https://support.esri.com/en-us/knowledge-base/arcgis-server-logs-indicate-severe-message-about-webhoo-000031943

Re: Webhook log: FS Webhook processor init failed

FrancisUWHuskies — Fri, 19 Dec 2025 21:53:30 GMT

We just upgraded to Enterprise 12.0 and we are seeing this Bug. Will the same fix work at 12.0?

Re: Webhook log: FS Webhook processor init failed

SimonSchütte_ct — Mon, 02 Feb 2026 13:27:02 GMT

There was this bug in earlier Versions: Bug: ArcGIS Server Logs Report Hourly Severe Messages Indicating Webhook Processor Initial

Re: Webhook log: FS Webhook processor init failed

Streltzer_Tracie — Thu, 02 Apr 2026 12:25:29 GMT

We are seeing it after upgrading from 11.3 to 11.5 as well

Re: Webhook log: FS Webhook processor init failed

JTessier — Thu, 25 Jun 2026 18:08:23 GMT

Same thing as we also upgraded from 11.3 to 11.5 as well.

Re: Webhook log: FS Webhook processor init failed

JTessier — Thu, 25 Jun 2026 18:22:03 GMT

Specifically these two:

Re: Webhook log: FS Webhook processor init failed

JTessier — Thu, 25 Jun 2026 18:22:34 GMT

Couldnt add as text to the comment ^ 😞

Re: Webhook log: FS Webhook processor init failed

Exusrenewables — Tue, 07 Jul 2026 13:34:10 GMT

Has anyone found the source of this error? Had a webhook running well for about a month before getting this error consistently.

Re: Webhook log: FS Webhook processor init failed

SimonSchütte_ct — Tue, 14 Jul 2026 08:07:58 GMT

I think the issue was rabbitmq not having sufficient permissions and failing on Linux. We had a temporal workaround for this but after the latest patches it is broken again and we are searching for a new fix. [11.5]