Published map service deleted

NarayanHamde — Tue, 09 Jun 2026 12:41:02 GMT

Hi everyone,

I am facing an issue while publishing a Web Map Image Layer to ArcGIS Enterprise.

I had an existing map service that was working correctly. Later, I modified the map by updating layers and configurations and then attempted to republish/overwrite the existing service.

The publishing process completed the staging, SD creation, upload, and validation steps successfully. However, during the final server-side step ("Creating the service"), the process failed with:

ERROR 001369: Failed to create the service

The log shows:

Staging successful
Uploading service definition successful
Validating service definition successful
Creating the service...
ERROR 001369: Failed to create the service
Failed to execute (Publish Service Definition)
Server-side publishing failed

Interestingly, I was able to publish the same map successfully by creating a brand-new map service with a new name instead of overwriting the existing service.

Has anyone encountered a similar situation where overwriting an existing map service fails with ERROR 001369, but publishing as a new service works? What could cause the existing service configuration to become invalid or corrupted, and which ArcGIS Server logs should I check to identify the root cause?

Any suggestions would be appreciated.

Re: Published map service deleted

Eugene_Adkins — Tue, 09 Jun 2026 16:54:14 GMT

No idea what your setup is but I remember this post from a couple months ago that may have some similarities to your issues? It's an idea anyways - ArcGIS Pro 3.6.2: Overwrite Web Layer Crash - Esri Community

topic Re: Published map service deleted in ArcGIS Enterprise Questions

Published map service deleted

Re: Published map service deleted