topic Re: datastore change owning system url in ArcGIS Enterprise Questions

datastore change owning system url

ahagopian_coj — Mon, 16 Feb 2026 15:03:22 GMT

Hello! We upgraded last weekend to 11.3. Some way, some how our data store owning system url changed during the upgrade process. As a result we are getting all sorts of errors when attempting to view any data store in the datastore. Does anyone know how we can change the owning system url?

I do have a ticket in with ESRI but it's been sitting as "Unassigned" for a very long time.

Thanks!

Re: datastore change owning system url

A_Wyn_Jones — Mon, 16 Feb 2026 16:15:04 GMT

The owning system URL is picked up from your ArcGIS Server. If you register your ArcGIS Datastore before you register the web adaptor for ArcGIS Server - you may find it to be https://machineName.domain.com:6443/arcgis

instead of

https://friendlyName.domain.com/server

If you want your owning system URL to be a friendly DNS name, make sure your web adaptor was registered using the friendly DNS alias to access the configuration page e.g.

https://friendlyName.domain.com/server/webadaptor/server

Old documentation says this:

https://enterprise.arcgis.com/en/web-adaptor/10.6/install/iis/configure-arcgis-web-adaptor-portal.htm#:~:text=as%20https%3A//webadaptorhost.domain.com/webadaptorname/webadaptor.-,If%20a%20DNS%20Alias%20will%20be%20used%20with%20the%20portal%2C%20the%20Web%20Adaptor%20should%20be%20configured%20over%20the%20DNS%20Alias%20instead,-%2C%20using%20a%20URL%20such%20as%20https%3A//%3Cdnsalias.domain

If you have done this, it should be a case of unregistering the datastore and then re-registering to pick up the new OwningSystemURL

Re: datastore change owning system url

Todd_Metzler — Tue, 17 Feb 2026 14:04:08 GMT

Thank you for the information. To build upon the original question, I've noted our datastore is pointing to our WA host post 11.3 > 11.5 upgrade. Our WAs are hosted on a web server outside of our domain sub-net in DMZ. Doesn't setting the datastore owning system to the WA host in our scenario cause traffic to flow to/from datastore across our subnet boundary into our DMZ then back to the hosting server? This seems contradictory to control the flow objectives from an INFOSEC perspective. Isn't it better to keep owning system in datastore(s) communicating within the same sub-net by setting < https://my.hostingserver.com:6443/arcgis > as the owning system URL in the datastore(s) ?

Re: datastore change owning system url

ahagopian_coj — Thu, 26 Feb 2026 19:02:31 GMT

Wanted to report back that the issue was our web adaptors that went bad during the upgrade. This caused the owing system url to change since it was auto detected from the ArcGIS Server. Once we uninstalled and reinstalled all web adaptors (including portal) then the owing system url was correctly detected. Thanks for the feedback everyone!