topic Re: webgisdr not logging on daily window task scheduler in ArcGIS Enterprise Questions

webgisdr not logging on daily window task scheduler

William — Mon, 09 Feb 2026 21:56:43 GMT

Hello,

I have webgisDR running on 11.5 enterprise server. However, I notice that the webgisdr.log file does not log daily log activity from window (2019) server task scheduler. However, when I run manually on the portal machine, it would log the activities. I speculate it is a permission issue.

I have a separate domain AD account that was created to specifically run the task scheduler. Would I need to give this account read/write permissions to perform the logging? Or is there something else that I am missing with my hypothesis.

Re: webgisdr not logging on daily window task scheduler

Scott_Tansley — Tue, 10 Feb 2026 00:55:45 GMT

Hi yes you would need to set permission on the x:\program files\arcgis\portal\tools\webgisdr folder with read/write permissions. The log file has to be updated. When you run it manually you're likely using an admin account that allows that level of functionality, but the dedicated account will not have it (unless you make it a local admin, which I do not recommend).

Re: webgisdr not logging on daily window task scheduler

William — Tue, 10 Feb 2026 01:51:47 GMT

Thanks @Scott_Tansley!!! That's it

Re: webgisdr not logging on daily window task scheduler

Scott_Tansley — Tue, 10 Feb 2026 01:55:04 GMT

My pleasure