https://community.esri.com/t5/arcgis-enterprise-questions/system-log-parser-quot-data-timespan-quot-showing/m-p/1671194#M43546 <P>I've run system log parser using the <EM>ArcGIS Server (Web)</EM> mode and the <EM>ArcGIS Server (FS)</EM> and the following issue happens to both:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DavidHorsey_0-1765186077623.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/144980iDAF8A77F4F8FB632/image-size/medium?v=v2&amp;px=400" role="button" title="DavidHorsey_0-1765186077623.png" alt="DavidHorsey_0-1765186077623.png" /></span></P><P>The&nbsp;<EM>Query TimeSpan</EM> is correct and shows the time span I entered in the query. However, the&nbsp;<EM>Data TimeSpan</EM> returns&nbsp;0 Days, 0 Hours, 0 Minutes, 0 Seconds.&nbsp;</P><P>The log level is set to FINE, and I'm using all default settings in SLP. This happens regardless of the date/time range I enter and for all Analysis Types except for&nbsp;<EM>ErrorsOnly</EM>. For&nbsp;<EM>ErrorsOnly</EM>, the UTC data query times are correct, but the local time (AWST) data query times aren't:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DavidHorsey_1-1765186831929.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/144981iD01A69A68686A4C6/image-size/medium?v=v2&amp;px=400" role="button" title="DavidHorsey_1-1765186831929.png" alt="DavidHorsey_1-1765186831929.png" /></span></P><P>Any else seen this? Any ideas what's happening?&nbsp;</P> Mon, 08 Dec 2025 09:44:24 GMT DavidHorsey 2025-12-08T09:44:24Z https://community.esri.com/t5/arcgis-enterprise-questions/system-log-parser-quot-data-timespan-quot-showing/m-p/1671194#M43546 <P>I've run system log parser using the <EM>ArcGIS Server (Web)</EM> mode and the <EM>ArcGIS Server (FS)</EM> and the following issue happens to both:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DavidHorsey_0-1765186077623.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/144980iDAF8A77F4F8FB632/image-size/medium?v=v2&amp;px=400" role="button" title="DavidHorsey_0-1765186077623.png" alt="DavidHorsey_0-1765186077623.png" /></span></P><P>The&nbsp;<EM>Query TimeSpan</EM> is correct and shows the time span I entered in the query. However, the&nbsp;<EM>Data TimeSpan</EM> returns&nbsp;0 Days, 0 Hours, 0 Minutes, 0 Seconds.&nbsp;</P><P>The log level is set to FINE, and I'm using all default settings in SLP. This happens regardless of the date/time range I enter and for all Analysis Types except for&nbsp;<EM>ErrorsOnly</EM>. For&nbsp;<EM>ErrorsOnly</EM>, the UTC data query times are correct, but the local time (AWST) data query times aren't:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DavidHorsey_1-1765186831929.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/144981iD01A69A68686A4C6/image-size/medium?v=v2&amp;px=400" role="button" title="DavidHorsey_1-1765186831929.png" alt="DavidHorsey_1-1765186831929.png" /></span></P><P>Any else seen this? Any ideas what's happening?&nbsp;</P> Mon, 08 Dec 2025 09:44:24 GMT https://community.esri.com/t5/arcgis-enterprise-questions/system-log-parser-quot-data-timespan-quot-showing/m-p/1671194#M43546 DavidHorsey 2025-12-08T09:44:24Z