https://community.esri.com/t5/arcgis-enterprise-questions/failed-to-execute-reportcachestatus-in-arcgis/m-p/1650795#M43066 <P>After running "Manage Map Server Cache Tiles" on a published (registered), cached map service, the tool "successfully" runs in ArcGIS Pro. However, I notice that the changes aren't reflected on the layer online and I check the logs and I see this error:</P><P>"Error executing tool. ReportCacheStatus : ERROR 999999: Something unexpected caused the tool to fail. Contact Esri Technical Support (<A href="http://esriurl.com/support" target="_blank">http://esriurl.com/support</A>) to Report a Bug, and refer to the error help for potential solutions or workarounds. Failed to execute (ReportCacheStatus).</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="apgis16_0-1758049669039.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/140467i7FB0AE0B05D91C0A/image-size/medium?v=v2&amp;px=400" role="button" title="apgis16_0-1758049669039.png" alt="apgis16_0-1758049669039.png" /></span></P><P>All I am trying to do is update the cache to show the edits online.</P> Tue, 16 Sep 2025 19:10:14 GMT apgis16 2025-09-16T19:10:14Z https://community.esri.com/t5/arcgis-enterprise-questions/failed-to-execute-reportcachestatus-in-arcgis/m-p/1650795#M43066 <P>After running "Manage Map Server Cache Tiles" on a published (registered), cached map service, the tool "successfully" runs in ArcGIS Pro. However, I notice that the changes aren't reflected on the layer online and I check the logs and I see this error:</P><P>"Error executing tool. ReportCacheStatus : ERROR 999999: Something unexpected caused the tool to fail. Contact Esri Technical Support (<A href="http://esriurl.com/support" target="_blank">http://esriurl.com/support</A>) to Report a Bug, and refer to the error help for potential solutions or workarounds. Failed to execute (ReportCacheStatus).</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="apgis16_0-1758049669039.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/140467i7FB0AE0B05D91C0A/image-size/medium?v=v2&amp;px=400" role="button" title="apgis16_0-1758049669039.png" alt="apgis16_0-1758049669039.png" /></span></P><P>All I am trying to do is update the cache to show the edits online.</P> Tue, 16 Sep 2025 19:10:14 GMT https://community.esri.com/t5/arcgis-enterprise-questions/failed-to-execute-reportcachestatus-in-arcgis/m-p/1650795#M43066 apgis16 2025-09-16T19:10:14Z