topic Re: Start ArcGIS Server when stopped in ArcGIS Enterprise Questions

Start ArcGIS Server when stopped

markovic_m — Thu, 26 Jun 2025 12:31:39 GMT

Hi,

We recently had to stop our ArcGIS Server (ArcGIS Enterprise 11.3) after a configuration change, using this solution in ArcGIS Administrator Directory : we go to machine>our machine>stop following these instructions https://support.esri.com/en-us/knowledge-base/how-to-start-and-stop-arcgis-server-machines-using-the--000028034

But in this topic, they talk about clicking on "start button". But... we can't access ArcGIS Administrator Directory anymore since it's shut down. How can we restart it ?

Re: Start ArcGIS Server when stopped

CodyPatterson — Thu, 26 Jun 2025 12:42:22 GMT

Hey @markovic_m

The document you linked is slightly vague in how exactly things work on it, from what I'm seeing, this is more than likely referencing a multi-server deployment and stopping/starting a single server in a group of servers. In your case, this would need to be restarted by logging onto the host machine, and starting the service associated with ArcGIS Server, in Windows this can be done using services.msc, and on Linux you would need to start the service in its associated script location.

Cody

Re: Start ArcGIS Server when stopped

JoshuaBixby — Thu, 26 Jun 2025 14:11:27 GMT

You seem to misunderstand what that ArcGIS Admin API machine stop command does. It does not stop the ArcGIS Server framework, it stops all the services. The ArcGIS Server framework still runs and responds to certain Admin API calls, including the start command. If the ArcGIS Admin API is not accessible, than something else was done to shut down the ArcGIS Server framework.