CheckUrl.jsp shows Bad Gateway 502 message

lmr880 — Fri, 13 Jun 2025 22:08:19 GMT

Hi Everyone,

I am testing out my CA Trust Chain using the CheckUrl.jsp.

https://FQDN.com/portal/sharing/checkurl.jsp?url=https://test.com

I get the 502 Bad Gateway error.

Re: CheckUrl.jsp shows Bad Gateway 502 message

OzanCanT — Tue, 17 Jun 2025 06:34:38 GMT

HTTP 502 Bad Gateway error most typically indicates that the Portal (probably reverse proxy or web adaptor) cannot reach "https://test.com".

First, I would check whether the web adaptor or proxy server could reach "test.com" and make sure WebContextURL is configured correctly on the Portaladmin endpoint. Also, you might want to check the SSL certificate for "test.com", if it's self-signed and trusted or not.

If your portal machine has access to the "test.com" you might check if you can access the "test.com" directly through the internal port (7443) of portal. You can use a URL like this: "https://<portal-mac-name>:7443/arcgis/sharing/checkurl.jsp?url=https://test.com"

Hope this helps.

topic CheckUrl.jsp shows Bad Gateway 502 message in ArcGIS Enterprise Questions

CheckUrl.jsp shows Bad Gateway 502 message

Re: CheckUrl.jsp shows Bad Gateway 502 message