topic Re: Collaboration between ArcGIS Enterprise and ArcGIS Online failed. in ArcGIS Enterprise Questions

Collaboration between ArcGIS Enterprise and ArcGIS Online failed.

DiegoLlamasOlivares — Mon, 02 Jun 2025 12:15:07 GMT

Hello,

I am trying to create a collaboration between Portal 10.9.1 and Agol, but i am getting an error. I did a test adding an item to AGOL using a rest url hosted in my portal and i am getting an error. I think this must be a communication error, something blocking in firewall. I know that a URL exist to identify if communication is Ok between Portal and AGOL, it was something like https://enterprise.domain.com/portal/json someghing then at the end arcgis.com and i put that url in a browser and it gives a success or fail communication, does anyone know the URL?

thanks,

DLL

Re: Collaboration between ArcGIS Enterprise and ArcGIS Online failed.

George_Thompson — Mon, 02 Jun 2025 13:38:57 GMT

What is the specific error message?

Do you have any other collaboration configured with that same ArcGIS Enterprise deployment?

Here is the doc from 11.1: https://enterprise.arcgis.com/en/portal/11.1/administer/windows/set-up-an-arcgis-enterprise-and-arcgis-online-collaboration.htm

And some FAQs at 11.1: https://enterprise.arcgis.com/en/portal/11.1/administer/windows/common-questions-for-distributed-collaboration.htm

Re: Collaboration between ArcGIS Enterprise and ArcGIS Online failed.

DiegoLlamasOlivares — Mon, 02 Jun 2025 14:28:56 GMT

Hello @George_Thompson No, i just have 1 collaboration between Enterprise and our own agol. I did a test adding an item from a portal rest service but i cannot, i get an error adding layer, that is the error. I think that there is something regarding firewall or something that is why i am looking for that URL. Several years ago, Tech support send me a url with portal url, and other latters, https://gis.aee.pr.gov/portal/json&healthchekarcgis.com or something like that, what i remember is that this url check connectivity between portal on premise and agol, something like portal or server health check url, do you know something about this?

Re: Collaboration between ArcGIS Enterprise and ArcGIS Online failed.

DiegoLlamasOlivares — Mon, 02 Jun 2025 15:28:29 GMT

i found it @George_Thompson

https://portal.domain.com/portal/sharing/checkUrl.jsp?url=https://www.arcgis.com

this is the url