topic Re: Portal printing tools in ArcGIS Enterprise Questions

Portal printing tools

ElieRizk — Thu, 06 Feb 2025 14:39:12 GMT

the printing tools are not shown in the utilities folder in the portal content.

kindly advise how to find or re-add it to the portal content. noting that it is existing in the services directory.

Re: Portal printing tools

RyanUthoff — Thu, 06 Feb 2025 17:54:56 GMT

You might try this workflow here: https://support.esri.com/en-us/knowledge-base/how-to-add-the-printingtools-service-from-the-arcgis-re-000031212

If the printing service URL is already set in your Portal organization settings, you might be able to take the REST URL of the printing service and add it as an item in Portal. I haven't tried that workflow before, but it's something I'd try.

Re: Portal printing tools

TimoT — Fri, 07 Feb 2025 05:13:01 GMT

Hi @ElieRizk,

I've had to do this before.

Go to Portal > Content > New item > URL, then input the REST URL of your printing tools geoprocessing service e.g. https://server.domain.com/server/rest/services/Utilities/PrintingTools/GPServer

You will additionally need to edit the PrintingTools service json so that it references the correct Portal item ID, otherwise you will encounter some permissions related quirks for non-administrator users. To do this:

Login to Server Admin Directory (e.g. https://server.domain.com/server/admin) for the ArcGIS Server that hosts your printingtools
Navigate to services > Utilities > PrintingTools.GPServer > edit
Find the itemID parameter in the JSON code and edit with your newly created PrintingTools item ID.
Save your edits