Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed

VirgilioPalmi — Thu, 30 Jan 2025 09:41:42 GMT

Hi
we are running a federation with WSO2 and ArcGIS Enterprise 11.3.
the SAML configuration without Assertion works fine, but if we enable the assertion the error in question appears.

we have run various tests of certificate exchanges, deletion and creation of the federation, but nothing has helped.

in the logs set to Debug we find the following error

com.esri.gw.oauth2.OAuth2Exception: Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed at com.esri.gw.saml.SAMLRequestHandler.signin(SAMLRequestHandler.java:398) at com.esri.gw.oauth2.OAuth2RequestHandler.service(OAuth2RequestHandler.java:453) at com.esri.gw.DispatchServlet.service(DispatchServlet.java:166) at javax.servlet.http.HttpServlet.service(HttpServlet.java:623) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:129) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.PortalFilter.doFilter(PortalFilter.java:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.JSONFilter.doFilter(JSONFilter.java:65) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.GZipFilter.doFilter(GZipFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.SecurityFilter.doFilter(SecurityFilter.java:100) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.ErrorFilter.doFilter(ErrorFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.TraceFilter.doFilter(TraceFilter.java:103) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.ProxyRequestCaptureFilter.doFilter(ProxyRequestCaptureFilter.java:126) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.esri.gw.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:32) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:596) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at com.esri.arcgis.portal.util.TomcatValve.invoke(TomcatValve.java:43) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1732) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1295) at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$2.completed(Nio2Endpoint.java:643) at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$2.completed(Nio2Endpoint.java:619) at org.apache.tomcat.util.net.SecureNio2Channel$1.completed(SecureNio2Channel.java:1009) at org.apache.tomcat.util.net.SecureNio2Channel$1.completed(SecureNio2Channel.java:937) at java.base/sun.nio.ch.Invoker.invokeUnchecked(Unknown Source) at java.base/sun.nio.ch.Invoker$2.run(Unknown Source) at java.base/sun.nio.ch.AsynchronousChannelGroupImpl$1.run(Unknown Source) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Unknown Source)

what can be done before opening the ticket to support?
Thanks

<?xml version="1.0" encoding="UTF-8"?> <saml2p:Response Destination="https://tssitswm.aqp.it/portal/sharing/rest/oauth2/saml/signin" ID="_a5160a299a89c2c1fcf59e38ec83a246" InResponseTo="_YYywCdMEnlIPDtBg" IssueInstant="2025-01-30T08:39:14.308Z" Version="2.0" xmlns:saml2p="urn:oasis:names:tc:SAML:2.0:protocol"> <saml2:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity" xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion">iscol.aqp.it</saml2:Issuer> <Signature xmlns="http://www.w3.org/2000/09/xmldsig#"> <SignedInfo> <CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /> <SignatureMethod Algorithm="http://www.w3.org/2001/04/xmldsig-more#rsa-sha256" /> <Reference URI="#_a5160a299a89c2c1fcf59e38ec83a246"> <Transforms> <Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" /> <Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /> </Transforms> <DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" /> <DigestValue>cuRoGxTWm+ZqYurXTU8u9Q8cHIC45OEqlhWHSnDAwuU=</DigestValue> </Reference> </SignedInfo> <SignatureValue> gx4LvaU23YrzhLgbn7UEaL8oH/U84mKXxwnwurnHGj02AtbDZOzVttqKCrZA9rlN/acb4nKz0y8v N2KVdrAmMiwaIJ3X9AaF+/Lc/c9pTlNMTgXWdaDHZQn0c3sQdFj182KF5O7TKYih6NePepTe5t23 5XA2sN5SV0GYY+3URk6fx1hKufP7kxRPrLCikhtYjQ5PzuanW2L4zShgOZIrR/rXq7uGaUj85dzb 2ejSnjQ4lCyofvOzGbS3nFhxHn3NvtB2T56oos/pZQ3RtTfSGNdPGhwgXWPg8lI+PcxpTNcC1YOg 88OVF24sGYBzzeLEK26w3warAIS8Qou+nu8ouw== </SignatureValue> <ds:KeyInfo xmlns:ds="http://www.w3.org/2000/09/xmldsig#"> <ds:X509Data> <ds:X509Certificate> MIIDsTCCApmgAwIBAgIJAOHIuco1811jMA0GCSqGSIb3DQEBCwUAMGYxCzAJBgNVBAYTAklUMQ4w DAYDVQQIDAVJVEFMWTENMAsGA1UEBwwEQmFyaTEMMAoGA1UECgwDQVFQMRwwGgYDVQQLDBNBY3F1 ZWRvdHRvIFB1Z2xpZXNlMQwwCgYDVQQDDANBUVAwHhcNMjIwOTEzMDkyODE1WhcNMzIwOTEwMDky ODE1WjBYMQswCQYDVQQGEwJJVDEOMAwGA1UECAwFSVRBTFkxDTALBgNVBAcMBEJhcmkxDDAKBgNV BAoMA0FRUDEcMBoGA1UEAwwTQWNxdWVkb3R0byBQdWdsaWVzZTCCASIwDQYJKoZIhvcNAQEBBQAD 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Value="urn:oasis:names:tc:SAML:2.0:status:Success" /></saml2p:Status> <saml2:EncryptedAssertion xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion"> <xenc:EncryptedData Id="_53adc4821c888a49d2c3b82db97233c8" Type="http://www.w3.org/2001/04/xmlenc#Element" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#"> <xenc:EncryptionMethod Algorithm="http://www.w3.org/2001/04/xmlenc#aes256-cbc" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#" /> <ds:KeyInfo xmlns:ds="http://www.w3.org/2000/09/xmldsig#"> <xenc:EncryptedKey Id="_0f5e2f6430690fcfe240344d80e9ca5e" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#"> <xenc:EncryptionMethod Algorithm="http://www.w3.org/2001/04/xmlenc#rsa-oaep-mgf1p" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#"> <DigestMethod xmlns="http://www.w3.org/2000/09/xmldsig#" Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" /> </xenc:EncryptionMethod> <ds:KeyInfo> <ds:X509Data> <ds:X509Certificate> MIIDsTCCApmgAwIBAgIJAOHIuco1811jMA0GCSqGSIb3DQEBCwUAMGYxCzAJBgNVBAYTAklUMQ4w DAYDVQQIDAVJVEFMWTENMAsGA1UEBwwEQmFyaTEMMAoGA1UECgwDQVFQMRwwGgYDVQQLDBNBY3F1 ZWRvdHRvIFB1Z2xpZXNlMQwwCgYDVQQDDANBUVAwHhcNMjIwOTEzMDkyODE1WhcNMzIwOTEwMDky ODE1WjBYMQswCQYDVQQGEwJJVDEOMAwGA1UECAwFSVRBTFkxDTALBgNVBAcMBEJhcmkxDDAKBgNV BAoMA0FRUDEcMBoGA1UEAwwTQWNxdWVkb3R0byBQdWdsaWVzZTCCASIwDQYJKoZIhvcNAQEBBQAD ggEPADCCAQoCggEBALpiahQ977/1UvTqGXS0vzbBLV2ndI25fiiGVKYrLrvb7B7iqmO4aaeaIMvE 7C3Ym2dPan/O9M3z9dnHebMLSU/xfHpKPMhSUyaKT5r1vuW6LNn37bXh8MY2rdC6AVVix1ZGlzTB HF0+qzikKeO8x1CwPlh/tym06CvWF+cN/ZRtuCH+/RjyYbb3JEDyD/U318Kdy7jkxus5J/ySzlFp vrIo6qj3G64LCRN2ZXK7SMBt8PVdeQrFfc1wg3Dw7nGDu96WucLFHJy07gpy0UWj+lJzigPWufxY fJfjeSZ/V3BXvYzf+kGfgsoJk0EoQSxA5vNlQg0ITl4lwX4uW7v+SBECAwEAAaNwMG4wEwYDVR0g BAwwCjAIBgYrTBAEAgEwVwYDVR0RBFAwToIMaXNjb2wuYXFwLml0gg5hcGltY29sLmFxcC5pdIIP YXBpZ3djb2wuYXFwLml0gghjbGlkZW5zM4IIY2xhcGltMDOCCWxvY2FsaG9zdDANBgkqhkiG9w0B AQsFAAOCAQEAFK0x2yhQxqOBuYiD18FONrYmJGwKzfBqbIY3gw8NoDzG85kfi303YKhcAijyld5C 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Re: Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed

CodyPatterson — Thu, 30 Jan 2025 12:32:19 GMT

Hey @VirgilioPalmi

I found this link here mentioning comparing the settings using a SAML tracer tool:

https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-login-using-idp-unable-to-validate-saml/td-p/1132004

I also saw that it may be related to AGOL and Enterprise connections to the SAML service, wiping both out and recreating, it may be a mismatch between the two.

I also found this information here you could try:

https://support.esri.com/en-us/knowledge-base/unable-to-access-the-portal-for-arcgis-due-to-saml-issu-000027174

Cody

Re: Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed

Oiligriv — Thu, 30 Jan 2025 13:07:43 GMT

We have checked the Portal and IDP certificates several times and they are perfectly aligned

topic Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed in ArcGIS Enterprise Questions

Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed

Re: Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed

Re: Unable to login using Idp. Error validating encrypted Assertion Unwrapping failed