topic Migrating Scene Services - Object Data Store in ArcGIS Enterprise Questions

Migrating Scene Services - Object Data Store

Kristofer — Mon, 23 Dec 2024 15:33:41 GMT

Hi Team,

We are currently in the process of migrating Scene Services from TileCache to the Object Datastore using the MigrateSceneServices.bat tool. During the analysis mode, the tool reported a total of 428 services as migratable.

We are using 11.4 ArcGIS enterprises

However, when running the tool in execute mode, only 120 services were successfully migrated to the Object Datastore. The remaining services failed with the following error:

ERROR: Failed to migrate layer definition

INFO: Ended: Mon Dec 23 20:34:04 2024

INFO: elapsed time: 2 seconds

Failed to migrate: B_WSL7

Saving current log state

INFO: Successfully migrated: 0 services(s)

ERROR: Failed to migrate: 1 service(s)

All remaining services encountered the same error and were not migrated.

Troubleshooting Steps Taken:

Restarted the server and datastore services and re-ran the MigrateSceneServices.bat tool.
- The result was the same, with the same error for the remaining services.
- Validated the Object Datastore from the ArcGIS Server Administrative Directory:
  - Navigation: Home > data > items > cloudStores > AGSDataStore_objectstore_oz_3b21sf1 > machines > TSDSPENTDB1.ESRI.CORP > validate
    A Report from the validate tool is attached here for your reference
    Could you please assist in identifying the root cause of the failure for the remaining services and recommend any corrective actions?
    Thanks & Regards,
    Kristofer

Re: Migrating Scene Services - Object Data Store

Suleyman-Arslan — Sat, 28 Dec 2024 13:56:05 GMT

Hello Kristofer,

Did you check the firewall on the server?

Object store needs some additional ports to be opened. You may check below link for required ports.

https://enterprise.arcgis.com/en/data-store/latest/install/windows/ports-used-by-arcgis-data-store.htm

Re: Migrating Scene Services - Object Data Store

Kristofer — Thu, 02 Jan 2025 15:53:48 GMT

Hi @Suleyman-Arslan

Thanks for the response !!

The Issue is fixed now, I have just start the ArcGIS datastore from the ArcGIS server admin directory - - Home > data > items > cloudStores > AGSDataStore_objectstore_oz_3b21sf1 > machines > TSDSPENTDB1> START

Thanks & Regards,

Kristofer

Re: Migrating Scene Services - Object Data Store

StefanUseldinger — Wed, 22 Jan 2025 15:11:19 GMT

I also tried restarting the object store and the whole data store without success.

In my case, the necessary firewall rules for opening the data store inbound ports were missing. This solved the problem.