topic Re: ArcGIS Enterprise 11.4 - C:\Temp folder incessantly growing in ArcGIS Enterprise Questions

ArcGIS Enterprise 11.4 - C:\Temp folder incessantly growing

AbiDhakal — Tue, 03 Dec 2024 20:22:19 GMT

Hello GIS Friends,

I hope you're all doing well.

I recently installed ArcGIS Enterprise 11.4 and am encountering an issue. I have a single-machine deployment, and since the installation, the C:\Temp folder on the GIS Server machine has been rapidly filling up with Intercept_log files. After returning from the Thanksgiving holiday, I discovered that the Temp folder had grown to 200 GB, leaving the GIS Server with no available space. This caused corruption of my hosted feature services in the data store.

I was able to recover the data store, but the C:\Temp folder continues to grow incessantly. If I do not routinely clear out the C:\Temp folder, it will again cause the GIS Server to run out of space.

Has anyone encountered this issue, and do you know how I can resolve it? Your input would be greatly appreciated.

Thank you for your time and assistance.

Best regards,
Abi

Intercept files in the C:\Temp folder:

Re: ArcGIS Enterprise 11.4 - C:\Temp folder incessantly growing

George_Thompson — Tue, 03 Dec 2024 21:21:16 GMT

It seems that an intercept file collection process is configured on the server machine.

Do you have any environment variables called "SDEINTERCEPT" or "SDEINTERCEPTLOC"?

Re: ArcGIS Enterprise 11.4 - C:\Temp folder incessantly growing

AbiDhakal — Tue, 03 Dec 2024 21:37:03 GMT

Yes, I do. Both of them are in the System variables. Please see snapshot below:

Thank you,
Abi

Re: ArcGIS Enterprise 11.4 - C:\Temp folder incessantly growing

George_Thompson — Wed, 04 Dec 2024 21:53:07 GMT

Then those log files are expected. To stop this, remove those variables from machine and restart the ArcGIS Server service.

Those files are used for advanced troubleshooting of issues with Esri Technical Support.

Re: ArcGIS Enterprise 11.4 - C:\Temp folder incessantly growing

AbiDhakal — Wed, 04 Dec 2024 16:04:26 GMT

Hey George,

The C:\Temp folder is quiet now. It is not collecting any dust/intercept_log files any more.

I can't thank you enough. That was incredible help. I was about to start a disaster recovery of the sever and you saved me from having to do that. Thank you again!

I removed all four of these from the system variable.

Best Regards,
Abi