https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-enterprise-iwa-authentication/m-p/1553477#M40869 <P>We have already set up the environment for years. recently , realized some of the services were publicly shared which includes map and custom print&nbsp; services , I have modified&nbsp;sharing &nbsp;items from public to organization. the map services are working without any issue. However, when I tried to use custom print service which includes organizational map service as part of WEB_MAP_JSON, The output pdf did&nbsp; not&nbsp; have map service data . the same was working when I shared to public. I just recently disabled the PSA for ArcGIS Server too.&nbsp;</P><P>In IIS, I enabled the portal with Windows authentication , disabled anonymous. for ArcGIS Server, enabled anonymous and disabled IWA. we're using ArcGIS Enterprise 11.3</P><P>Could you please suggest&nbsp;</P><P>&nbsp; &nbsp;</P> Tue, 29 Oct 2024 19:42:07 GMT vijaybadugu 2024-10-29T19:42:07Z https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-enterprise-iwa-authentication/m-p/1553477#M40869 <P>We have already set up the environment for years. recently , realized some of the services were publicly shared which includes map and custom print&nbsp; services , I have modified&nbsp;sharing &nbsp;items from public to organization. the map services are working without any issue. However, when I tried to use custom print service which includes organizational map service as part of WEB_MAP_JSON, The output pdf did&nbsp; not&nbsp; have map service data . the same was working when I shared to public. I just recently disabled the PSA for ArcGIS Server too.&nbsp;</P><P>In IIS, I enabled the portal with Windows authentication , disabled anonymous. for ArcGIS Server, enabled anonymous and disabled IWA. we're using ArcGIS Enterprise 11.3</P><P>Could you please suggest&nbsp;</P><P>&nbsp; &nbsp;</P> Tue, 29 Oct 2024 19:42:07 GMT https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-enterprise-iwa-authentication/m-p/1553477#M40869 vijaybadugu 2024-10-29T19:42:07Z https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-enterprise-iwa-authentication/m-p/1556924#M40943 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/386769">@vijaybadugu</a>&nbsp;<SPAN>You may be experiencing BUG-000135413. Sharing your layers publicly would have bypassed this issue.</SPAN></P><P>Can you try printing in an incognito window to see if the issue persists?</P> Fri, 08 Nov 2024 17:58:51 GMT https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-enterprise-iwa-authentication/m-p/1556924#M40943 TimoT 2024-11-08T17:58:51Z