Search function disabled outside of network for Portal and AGO sites

KeithJ — Wed, 23 Oct 2024 19:27:58 GMT

Our search function stopped working recently for some reason. It works great when on our network:

Results:

Using the same account, when I try and access on a tablet in field maps or on a phone or out-of-network browser, the search doesn't work. I spent a decent amount of time making sure all the sharing is correct with all users. The following snip is from a browser link on my phone with no access to our network. The search function just spins and spins and doesn't work for our in-house built locator or the Esri World locator. Both snips are from the same app.

Our IT team thinks this has to do with some browser updates recently, but I wanted to put the word out to the community in case there is some setting we are missing internally.

topic Search function disabled outside of network for Portal and AGO sites in ArcGIS Enterprise Questions

Search function disabled outside of network for Portal and AGO sites