Solution:Could not initialize class com...discovery.security.manager.." w/Active Dir

RebeccaStrauch__GISP — Tue, 31 Jul 2012 20:03:04 GMT

Problem: When using ArcGIS Server 10.1 with the Active Directory as the Security Data Store and a domain account to access the Active Directory users, if you update/change the password for the domain account, you may get a SEVERE error in the ArcGIS Server Logs:
"Unable to process request. Could not initialize class com.esri.arcgis.discovery.security.manager WebSecurityManager"

and a similar error when trying to access the REST endpoint (via http://<server>/arcgis/rest/services) - - sorry, can't give exact error right now since I have fixed the problem on my machine and I didn't capture the error.

Suggested Solution: ArcGIS Security is currently storing the password for the domain acount. To fix the problem 1) short term: re-run the Configurations Settings (in AGS Maanger), and supplying the new password. This would need to be done every time the password is changed;
2) long term: use a domain account that doesn't require the pasword to change. Use this account/password in the Configurations Settings. Per Greg Ponto, this is also called a "service account", for those of us that aren't the active directory domain administrators (i.e. me).

Whether this will come out as a knowledge base, in help or behavior changed in a service pack is yet to be determined. It doesn't sound like it is a bug, but more of how the active directory security works. Maybe this will help others until the KB/help are updated.

This may also affect the ldap store version, but I haven't tested since I am not using that method.

Re: Solution:Could not initialize class com...discovery.security.manager.." w/Active

PattiLippe — Tue, 03 Sep 2013 16:31:18 GMT

Thanks Becky, We ran into this issue today and your post saved alot of troubleshooting for me.

Patti

Re: Solution:Could not initialize class com...discovery.security.manager.." w/Active Dir

GaiusKuttappan — Tue, 10 Sep 2024 19:47:37 GMT

Hello @RebeccaStrauch__GISP , is this necessary for PSA as it is a built-in account?

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Solution:Could not initialize class com...discovery.security.manager..&quot; w/Active Dir

Re: Solution:Could not initialize class com...discovery.security.manager.." w/Active

Re: Solution:Could not initialize class com...discovery.security.manager..&quot; w/Active Dir

topic Re: Solution:Could not initialize class com...discovery.security.manager.." w/Active Dir in ArcGIS Enterprise Questions

Solution:Could not initialize class com...discovery.security.manager.." w/Active Dir

Re: Solution:Could not initialize class com...discovery.security.manager.." w/Active Dir