topic Re: Issue with Federation in ArcGIS Enterprise Questions

Issue with Federation

Sunnywaygis — Wed, 14 Aug 2024 17:04:28 GMT

Hi All, I am trying to federate GIS servers to Portal (10.8.1) and getting this error. We have GIS server and web adaptor both installed on the same machine. The GIS Server web adaptor has valid SSL cert and I can navigate to the URL. What else could be causing this issue?

Appreciate any feedback.

Thanks

Re: Issue with Federation

CodyPatterson — Wed, 14 Aug 2024 17:09:41 GMT

Hey @Sunnywaygis

If possible, would you be able to attempt to disable the firewall temporarily to check if it is a firewall issue? You may need to do this on both machines

Here is a diagram of all the firewall rules, I would ensure that all of these are open on the respective machines:

https://enterprise.arcgis.com/en/system-requirements/latest/windows/pdf/ports-enterprise-deploy-dgm.pdf

Hope that helps!

Cody

Re: Issue with Federation

DavidLight — Wed, 14 Aug 2024 17:41:18 GMT

I am sure you have seen this article, but it seems to describe the federation steps well. Federate an ArcGIS Server site with your portal—Portal for ArcGIS | Documentation for ArcGIS Enterprise

I am also curious if you can sign in using a fully qualified domain name like https://webadaptorhost.domain.com/webadaptorname/home and not use the :6443?

Re: Issue with Federation

Sunnywaygis — Wed, 14 Aug 2024 19:09:20 GMT

Thanks David for your input. I am following Esri help page and Yes, I can connect to server endpoint using siteadmin account without port number, no issues there.

Re: Issue with Federation

Sunnywaygis — Wed, 14 Aug 2024 19:10:16 GMT

Thanks Cody, I am checking with our IT team to check see if there is firewall issue.

Re: Issue with Federation

CodyPatterson — Fri, 16 Aug 2024 11:07:17 GMT

Hey @Sunnywaygis

Just curious if the IT team was able to check on the firewall?

Cody

Re: Issue with Federation

Sunnywaygis — Fri, 16 Aug 2024 20:58:48 GMT

This was an issue with SSL for ArcGIS Server that was expired, admin end point was blocked due to this. Once certificate was updated, I was able to federate successfully.

Re: Issue with Federation

CodyPatterson — Mon, 19 Aug 2024 11:29:56 GMT

Hey @Sunnywaygis

Great to hear! Glad you got it all sorted!

Cody

Re: Issue with Federation

Sunnywaygis — Mon, 19 Aug 2024 15:44:07 GMT

I am in process of validating federation. I am finding that Portal only shows content for image services not from GIS server/Hosting server. I am able to create new hosted services, no issue there. I have tried validating few times but GIS server content doesn't show at all.

Some context here, our configuration is one Portal machine, with One GIS server acting as hosting server(data store on the same machine) and one image server federated. We lost our portal machine previously and we have setup a new machine and install Portal on a new machine. I have federated GIS/Hosting server as well as Image server. Federation shows as successful.

Any ideas, what to do to bring content from GIS/Hosting sever in Portal?