Username is longer than 20 characters

BillFox — Fri, 01 Jun 2018 20:47:17 GMT

ESRI BUG Status Update: Username is longer than 20 characters

The status of Esri BUG-000102658 has been changed to the dreaded "Not in Current Product Plan".

During the installation of Portal for ArcGIS
When specifying the Portal for ArcGIS service account
The following error message displays
(If the combined length of the username and the domain name is longer than 20 characters)
"Username is longer than 20 characters"
Public Explanation: Use Domain\username instead of the User Principle Name (useranme@domain).

This reminds me of old Arc/Info UNIX coverages, shape files or DOS 8.3 naming limitations.

I thought Active Directory enabled systems configured for single sign-on allow 64 or more characters for authentication needs.

Maybe I missed it but I did not see this 20 character limitation listed in the esri documentation.

I found this link about secure authentication that lists options for up to 1,000 characters in the authentication process.

I think there is room for improvement here from both sides and look forward to reading you comments in this discussion.

Re: Username is longer than 20 characters

Brian_Wilson — Sun, 11 Feb 2024 20:31:14 GMT

I started the upgrade process today and hit this one. STUPID STUPID bug. Can't believe it.

Brian_Wilson — Sun, 11 Feb 2024 20:34:23 GMT

OMG they've known this one since 2018! It would probably take 10 minutes to fix.

Brian_Wilson — Fri, 08 Mar 2024 17:42:02 GMT

Added note, this problem is in Portal 11.2 and Server 11.2 but NOT Datastore 11.2

BillFox — Thu, 10 Oct 2024 22:10:19 GMT

yes, please fix it