topic Re: Deleting a Cached Image Service in ArcGIS Enterprise Questions

Deleting a Cached Image Service

JD1016 — Wed, 01 Nov 2023 18:45:06 GMT

Hello,

I did not do my due diligence and research before deleting an image service. Oh to go back and do it properly using the Delete Map Server Cache Tool. Anyway...

Is it okay to delete the entire directory and sub folders pictured in my screenshot from Windows Explorer?

Thank you.

Re: Deleting a Cached Image Service

MichaelJenkins — Wed, 01 Nov 2023 18:53:44 GMT

Yes, perfectly OK if the service is already deleted. Delete from one level above what you ahve highlighted i.e. the folder that is named with the service name.

Re: Deleting a Cached Image Service

JD1016 — Wed, 01 Nov 2023 18:58:42 GMT

Thank you, Michael for replying to my inquiry.

Okay. Just to clarify...because...we all get a little nervous when deleting folders..

I've re-attached the screenshot creating red boxes around the level I think you are referring to in my original screenshot.

Also...do I need to stop all services before I do this action?

Re: Deleting a Cached Image Service

MichaelJenkins — Wed, 01 Nov 2023 19:59:42 GMT

That is right. If those services no longer exist, it is safe to delete those folders.

Re: Deleting a Cached Image Service

JD1016 — Thu, 02 Nov 2023 10:07:02 GMT

Perfect. Worked great! Thank you, Michael.