topic Re: ArcGIS Server log warnings and severe warnings? in ArcGIS Enterprise Questions

ArcGIS Server log warnings and severe warnings?

Anonymous User — Tue, 30 Aug 2022 23:38:10 GMT

Hello all!

We are constantly getting warning logs and severe level warnings in our ArcGIS Server Manager View Log Messages page. How in the world do I figure out what these mean? Every time I get one I google search and I get nothing that helps. Do I have to call Esri Tech support for every one of these?

Any advice would be appreciated.

Just a handful of the many for a sample:

Error: The item was not found. on a MapServer

Error processing request java.lang.NullPointerException. on Rest.

Unable to perform query operation. on a MapServer.

Error: Operation without query criteria is not allowed. on a MapServer.

Unable to process request: Error handling schema request: java.lang.Exception: java.io.IOException: Server object extension 'validationserver' not found.

Thank you!

Re: ArcGIS Server log warnings and severe warnings?

RamakrishnaBillakanti — Wed, 31 Aug 2022 13:22:24 GMT

It appears you have a SOE on the map service which is looking for additional details which map service map not have. Take a look at your SOE

Re: ArcGIS Server log warnings and severe warnings?

ZachBodenner — Wed, 31 Aug 2022 16:54:08 GMT

Regardless of the reason for this specific log result, I'm with you. I would also like an easier way to understand what all the log results mean. I do occasionally get results from google searching etc, but it feels like ESRI could put together a more user-friendly repository of the different kinds of log results.

Re: ArcGIS Server log warnings and severe warnings?

HéctorMeléndez — Sun, 06 Aug 2023 21:15:05 GMT

@Anonymous User Did you find a solution to your log warning 'object extension 'validationserver' not found' ? In my case the error appears for a branch versioned service. There is no SOE enabled on the server.

Re: ArcGIS Server log warnings and severe warnings?

Anonymous User — Mon, 07 Aug 2023 19:36:29 GMT

Hi there,

No, I never did find a solution. We don't use branch versioning either.

Re: ArcGIS Server log warnings and severe warnings?

MatthewGeorge — Tue, 17 Oct 2023 01:42:16 GMT

@HéctorMeléndez

We also see this error in our logs and we don't use branch versioning for any of our data. Looking at the logs it seems to be a constant cycle of:

* Unable to process request. Error handling schema request: java.lang.Exception: java.io.IOException: Server object extension 'versionmanagementserver' not found.

* Instance of service 'System/DynamicMappingHost.MapServer' failed to process a request.

* Service instance activation failed in 'System/DynamicMappingHost.MapServer'. AutomationException: 0x80004005 - Unspecified error

* Instance of service 'System/DynamicMappingHost.MapServer' failed to process a request.

Re: ArcGIS Server log warnings and severe warnings?

AndreaB_ — Wed, 18 Oct 2023 21:17:56 GMT

OP here - re-subscribing with my new community account.

Re: ArcGIS Server log warnings and severe warnings?

ChrisDalla_Piazza — Wed, 22 Nov 2023 18:44:32 GMT

I wonder if there is a minimum ArcGIS Enterprise version to host a branch versioned feature service. I noticed that the documentation on ArcGIS Pro cuts off at version 3.0: https://pro.arcgis.com/en/pro-app/latest/help/data/geodatabases/overview/branch-version-scenarios.htm

I believe ArcGIS Pro 3.0 corresponds to ArcGIS server 11.0. We are on 10.9.1 and see the same error messages.

Re: ArcGIS Server log warnings and severe warnings?

JasminePrater — Mon, 19 May 2025 19:46:58 GMT

I know this is an old comment, but for anyone researching the same issue, we are still having the issue using Enterprise 11.1 and Pro 3.3+. It was listed as a bug here: https://support.esri.com/en-us/bug/arcgis-server-returns-the-following-error-message-in-th-bug-000139575. Here I am, years later, still trying to solve the problem.

Re: ArcGIS Server log warnings and severe warnings?

AndreaB_ — Tue, 20 May 2025 20:27:25 GMT

this post is helpful https://community.esri.com/t5/publishing-and-managing-services-questions/arcgis-server-severe-error-quot-instance-of/td-p/1542260 and one commentor says one of the bugs is fixed at ArcGIS Pro 3.4. A few years from now our users will be on 3.4....lol.