topic Re: ArcGIS Enterprise Patch Notification and PatchFinder 11.1 - Installed Patches Portal for ArcGIS 11.1 - Not Listed in ArcGIS Enterprise Questions

ArcGIS Enterprise Patch Notification and PatchFinder 11.1 - Installed Patches Portal for ArcGIS 11.1 - Not Listed

asergio — Fri, 30 Jun 2023 07:21:38 GMT

Hi.

In Windows Server 2022 i installed the first Portal for ArcGIS 11.1 Patch, "Portal for ArcGIS Enterprise Sites Security", in two customers.

The installation ran successfully in both, but does not show as installed in the PatchFinder and in the ArcGIS Enterprise Patch Notification Tool.

In Windows Program and Features/Installed Updates the patch is listed.

By comparison the installation of the patches on ArcGIS Server 11.1 goes as planned and is listed in the tools.

Is anyone having the same problem?

Thanks,

Antonio

Re: ArcGIS Enterprise Patch Notification and PatchFinder 11.1 - Installed Patches Portal for ArcGIS 11.1 - Not Listed

DavidColey — Fri, 30 Jun 2023 13:24:02 GMT

Yes, I am. Initially, the patch notification tool could not find the patch on Wednesday 6/28/2023:

and so I went to the support page and downloaded the msp from there. I then ran the patch, it installed successfully, but as you noted the patch notification tool still shows the patch as an available download, even though window programs installed updates shows the patch as installed, same as in your screen grabs.

This has happened before. The last time was at 10.9 for me. In my experience, patches that are not downloaded by the patch notification pool will still display as available. I plan to wait a few more days and if the patch still shows as available, and if the tool can download it, I will download and install again.

That will or should clear the notification tool

Re: ArcGIS Enterprise Patch Notification and PatchFinder 11.1 - Installed Patches Portal for ArcGIS 11.1 - Not Listed

asergio — Sat, 01 Jul 2023 06:01:20 GMT

Hi @DavidColey

I install always the patchs using patchnotification command line tool or using the ArcGIS Enterprise Patch Notification tool, and is the first time this occurs to me.

Thanks,

António Sérgio

Re: ArcGIS Enterprise Patch Notification and PatchFinder 11.1 - Installed Patches Portal for ArcGIS 11.1 - Not Listed

DavidColey — Mon, 03 Jul 2023 18:37:49 GMT

Ok so re-installing this patch through the patch notification tool did not clear the 'show available patches'. The patch is installed, it shows as an update in control panel> programs and features> View installed updates.

Re: ArcGIS Enterprise Patch Notification and PatchFinder 11.1 - Installed Patches Portal for ArcGIS 11.1 - Not Listed

Ann-MarieFalkowski1 — Thu, 06 Jul 2023 13:28:38 GMT

I have the same issue. It appears in Patch Notification as available, but it is shown as Installed under Program & Features/Installed updates.