topic Re: Offline packaging fail in ArcGIS Enterprise Questions

Offline packaging fail

Y_Chau — Tue, 04 Apr 2023 10:12:45 GMT

Hello

Why does it fail (attached) without giving any error messages? ArcGIS Enterprise is version11. This happens with both referenced or hosted feature layers.

Sincerely

Re: Offline packaging fail

ChristopherCounsell — Tue, 04 Apr 2023 11:19:54 GMT

Your post says enterprise, but image says 'AGOL', so I have to ask - ArcGIS Online or Enterprise?

You can get more information around why the package failed by interrogating the web traffic and then reviewing the job status. I've outlined how to do this in the post below (for ArcGIS Online, but should translate OK).

https://community.esri.com/t5/arcgis-online-questions/offline-map-area-recreation-issues/m-p/1214106/highlight/true#M47963

Common reasons are:

Map has layers added twice. SQLite database does not support this as it creates duplicated table names in the map package. Remove the additional layers and use Hosted Feature Layer Views as necessary
The service has transformations that are not supported

Re: Offline packaging fail

Y_Chau — Sun, 21 May 2023 04:47:53 GMT

Hi @ChristopherCounsell its ArcGIS Enterprise. For me using a basemap in the same CS as the data made it work. Even though the data is in UTM WGS84, which does not require a transformation to Web Mercator, the offline packaging would fail. This applies that for offline use the basemap has to be in the same CS as the data in enterprise. Thanks for the hint!

Sincerely