topic Re: Configuration Web adaptator with ARCGIS SERVER in ArcGIS Enterprise Questions

Configuration Web adaptator with ARCGIS SERVER

Serigne_MomarThiam — Thu, 13 Oct 2022 21:00:24 GMT

Anyon can help me about this message erro when i try configur wab adaptator to ARCGIS SERVER.

Failed to get admin token from server. Verify that the specified server is reachable.

Re: Configuration Web adaptator with ARCGIS SERVER

Scott_Tansley — Thu, 13 Oct 2022 21:04:02 GMT

Are your web adaptor and server on the same machine?

If not then if you go to the web adaptor machine, can you access the server on the 6443 address from there?

You normally see this when there is a firewall or the web adaptor host cannot resolve the DNS to the server machine.

Re: Configuration Web adaptator with ARCGIS SERVER

Serigne_MomarThiam — Thu, 13 Oct 2022 21:45:35 GMT

Hi scott,

Thanks for this quicly reponse.Yes web adaptor and ArcGIS server are in the same machine.I can access the server with 6443.

Re: Configuration Web adaptator with ARCGIS SERVER

Scott_Tansley — Thu, 13 Oct 2022 22:18:44 GMT

Can you share the configuration screen that you completed before getting this error? Put a marker through any domain names or anything 'secure'.

And I need to know what version of software you're installing please?

Re: Configuration Web adaptator with ARCGIS SERVER

Admin_SIG — Fri, 14 Oct 2022 10:45:23 GMT

Here the capture screen below i use the 10.9.1 version Arc GIS Entreprise and IIS web server.

Thanks

Re: Configuration Web adaptator with ARCGIS SERVER

Scott_Tansley — Sat, 15 Oct 2022 02:11:12 GMT

Cool - i think I see the problem. In the top text box, you've typed:

https://host.domain.com

We used to do this some time ago, but now we don't need the https: at the front. You only need to add:

host.domain.com

into that box. Behing the scenes, the screen is appending the https:// up front, so in your circumstance it is trying to communicate with:

https://https://host.domain.com

which is clearly wrong. Take the https:// out and I think you should be good. 🙂

Re: Configuration Web adaptator with ARCGIS SERVER

Serigne_MomarThiam — Sun, 16 Oct 2022 13:18:17 GMT

Hi scoot ,

i follow your instruction but unfortunately it's wrong.I even try to desactivade the firewall bu until now it's not working.

Re: Configuration Web adaptator with ARCGIS SERVER

ScottTansley3 — Sun, 16 Oct 2022 21:26:02 GMT

okay - I see that you're using the localhost in the URL bar and there are certificate issues. I'm not sure that's the issue but can you please use a Fully Qualified Domain Name (Alias or Host) and make sure that IIS is certified? Then you can try again.

Also, have you applied certificates into the ArcGIS Server - you don't need to, I'm just trying to understand what else is going on here.

Re: Configuration Web adaptator with ARCGIS SERVER

Serigne_MomarThiam — Mon, 17 Oct 2022 23:49:16 GMT

H scoot,

Despite using a Fully Qualified Domain Name it's not working.if you have spare time can we have a call meeting 30 mn i will show may be you will fine the solution live and direct

THANKS

Re: Configuration Web adaptator with ARCGIS SERVER

Scott_Tansley — Mon, 17 Oct 2022 23:53:22 GMT

I've sent a direct message via your profile.