topic Re: enable sync in ArcGIS Enterprise Questions

enable sync

forestknutsen1 — Thu, 11 Aug 2022 00:43:59 GMT

I want to create a web map that can be used offline in Field Maps, but I am having a hard time getting things setup.

I cannot find the enable sync option for my published feature service in server manger.

https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm#ESRI_SECTION1_C0331D55CAE14D4FAB1B54354A9246F2

Where can I find this option?

ArcMap 10.6.1
SDE 10.6.1
Portal/Server 10.8.1

Re: enable sync

Scott_Tansley — Thu, 11 Aug 2022 00:51:05 GMT

Is your feature service a 'traditional' feature service, or a hosted feature service.

Given the tech you've described then I'm assuming traditional. Log in to Server Manager. Navigate to the service (in server manager) and under the capabilities tab, you will see:

You must select "the Feature Access" (not just tick it, but have that as the selected option). The operations allowed will then show you what's possible for the Feature Access option.

Re: enable sync

forestknutsen1 — Thu, 11 Aug 2022 17:13:27 GMT

Thanks Scott,

It is normal feature servers from AGS. It is not a hosted feature layer. I have feature access turned on but I don't see the same options that you have.

Re: enable sync

Scott_Tansley — Thu, 11 Aug 2022 21:40:52 GMT

Your screen shot shows that you have Feature Access enabled. But on the screen the grey rectangle is over the Mapping Capability. So the Mapping Configuration (Capabilities) are displayed. If you click on feature access, not the tick box, but the wording, the grey bar will shift to there, and the capabilities below will update to show options similar to mine.

Re: enable sync

forestknutsen1 — Thu, 11 Aug 2022 21:54:39 GMT

Got it! Thanks @Scott_Tansley

Re: enable sync

Scott_Tansley — Thu, 11 Aug 2022 21:56:41 GMT

My pleasure. One other thing to consider. When the data is in SDE (Not hosting) then there are a number of options that must be set for it to work, or you get errors in the logs saying that that dataset is not prepared. It's all documented, but it's things like GLOBALID must be enabled and, I think, archiving. Not something I do often, but it's all the public doco.

Glad you're sorted. All the best,.