https://community.esri.com/t5/arcgis-enterprise-questions/problem-creating-custom-cache-scales-in-arcgis/m-p/1163153#M32944 <P>I am trying to create a map cache on a service using custom scales, ranging from 1:300 to 1:100000.&nbsp; When the service is first published, either using ArcGIS Pro 2.9 or ArcMap 10.6, the minimum and maximum scales that were set in the project (1:300 and 1:100000) are reflected when I look at the service details at the REST endpoint (in the Min Scale and Max Scale settings).&nbsp; I used the Create Map Server Cache tool and entered in my custom scales.&nbsp; These cache scales are reflected in the service at the REST endpoint, however, both the minimum and maximum scales get changed, with the minimum scale always changing to&nbsp;<SPAN>4513.988705.&nbsp; Because this minimum scale is now 4513 instead of 300, when I tried to use the Manage Map Server Cache tiles tool, only the scales smaller than 4513 are available.&nbsp; We are using ArcGIS Server 10.8.1.&nbsp; Any thoughts as to why this might be occurring?&nbsp; In the past, I was able to create caches at all of the custom scales.&nbsp; Thank you.</SPAN></P><P>Jason Buck</P><P>City of La Crosse, WI</P> Mon, 11 Apr 2022 18:03:16 GMT JasonBuck 2022-04-11T18:03:16Z https://community.esri.com/t5/arcgis-enterprise-questions/problem-creating-custom-cache-scales-in-arcgis/m-p/1163153#M32944 <P>I am trying to create a map cache on a service using custom scales, ranging from 1:300 to 1:100000.&nbsp; When the service is first published, either using ArcGIS Pro 2.9 or ArcMap 10.6, the minimum and maximum scales that were set in the project (1:300 and 1:100000) are reflected when I look at the service details at the REST endpoint (in the Min Scale and Max Scale settings).&nbsp; I used the Create Map Server Cache tool and entered in my custom scales.&nbsp; These cache scales are reflected in the service at the REST endpoint, however, both the minimum and maximum scales get changed, with the minimum scale always changing to&nbsp;<SPAN>4513.988705.&nbsp; Because this minimum scale is now 4513 instead of 300, when I tried to use the Manage Map Server Cache tiles tool, only the scales smaller than 4513 are available.&nbsp; We are using ArcGIS Server 10.8.1.&nbsp; Any thoughts as to why this might be occurring?&nbsp; In the past, I was able to create caches at all of the custom scales.&nbsp; Thank you.</SPAN></P><P>Jason Buck</P><P>City of La Crosse, WI</P> Mon, 11 Apr 2022 18:03:16 GMT https://community.esri.com/t5/arcgis-enterprise-questions/problem-creating-custom-cache-scales-in-arcgis/m-p/1163153#M32944 JasonBuck 2022-04-11T18:03:16Z