topic Re: Change ArcGIS Server directories to network share in ArcGIS Enterprise Questions

Change ArcGIS Server directories to network share

jvickreyRVB — Sun, 27 Feb 2022 01:39:19 GMT

My end game is to migrate to another ArcGIS Server on another box and I read ESRI prefers you setup a network shared folder with full rights to the administrator account running AGS. You then can use AGS Manager or ArcGIS Desktop to alter the path of the config-store folder and the 4 sub folders in server directories. The config-store folder successfully changed to the network share. However, I’ve tried many different times to change the directories folders with no success. Mostly the errors are “Method argument cannot be null”. Sometimes it’s “cannot use that folder because it’s in use by another site”. I’m just out of ideas. Does anyone have any advice or things to check for? Ideally I need this working before Monday. Thank you in advance!

Re: Change ArcGIS Server directories to network share

Scott_Tansley — Sun, 27 Feb 2022 03:22:57 GMT

It's a while since I did this. You have to copy the local folders to the file share. If you copy those folders while the windows service is running then the folders will have locks on them. Have you stopped the service before copying? If not then when you try to repoint the folders, the server will think the files are in use by a different process.

So, the way I would attempt this is:

create the empty folders on the file share
set the permissions for the windows service on the root
share the root folder, and when you reference it from ArcGIS, always use the FQDN
stop the service on the current ArcGIS Server
copy the files, paste them into the folders you created earlier
start the windows service
from server manager change the folders one at a time and test each one as you go.

it is possible, but it'll be something like locks, permissions, or using a hostname instead of a FQDN that would typically stop it.

Re: Change ArcGIS Server directories to network share

jvickreyRVB — Sun, 27 Feb 2022 03:26:08 GMT

Thank you Scott! I’ll give that a try and follow back up

Re: Change ArcGIS Server directories to network share

MichaelVolz — Sun, 27 Feb 2022 14:28:48 GMT

Scott:

Any idea why the directories folders would be more problematic to make this change than the config-store folder?

Re: Change ArcGIS Server directories to network share

Scott_Tansley — Sun, 27 Feb 2022 17:29:53 GMT

I know this differs to my earlier instruction, it seems that the server will move the content to the new location for all directories except cache:

https://enterprise.arcgis.com/en/server/latest/administer/linux/editing-a-server-directory-in-manager.htm

as I said, it’s been a while.

Re: Change ArcGIS Server directories to network share

GauravKumar1 — Wed, 02 Mar 2022 01:46:33 GMT

If you are looking to migrate your existing AGS to another box, i think the below link blog might help a lot. i did the same at my end and this works.

https://www.esri.com/arcgis-blog/products/arcgis-enterprise/administration/migrate-to-a-new-machine-in-arcgis-enterprise/

Gaurav