topic Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal in ArcGIS Enterprise Questions

ArcGIS Enterprise Configuration Wizard - authorizing Portal

preliga — Thu, 09 Dec 2021 12:32:19 GMT

Hi everyone,

I have tried to upgrade my local enterprise deployment to 10.9.1 using Builder I got an error at Portal validation stage. I have uninstalled Portal manually and installed it again. I came back to Enterprise Builder, and got the following error (on the screenshot). I cannot find Software Authorization for Portal anywhere and I am confused, where should I authorize it. I tried Software Authorization Wizard with .json file but I got an error as well.

I'm sure there is a simple answer for that, but I can't find it out. Anyone can help me?

Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal

JayantaPoddar — Thu, 09 Dec 2021 14:43:49 GMT

Was the previous installation of ArcGIS Enterprise executed through Enterprise Builder?

Deployments set up using another method cannot be upgraded using the ArcGIS Enterprise Builder.

Moreover, Portal is licensed through a JSON file, that is generated in My Esri. A particular version of Portal requires the same version of JSON file license. e.g. You cannot license ArcGIS Portal 10.9.x using a Portal license of 10.8.x or vice versa.

The GIS Server is licensed through the ECP file.

Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal

preliga — Mon, 13 Dec 2021 10:44:11 GMT

Thanks for the reply Jayanta, that makes sense.

Yes, previous installation was executed through Enterprise Builder.
I have a json file, but my problem now is, where can I authorize my portal using this file? As you can see above on the screenshot, I have tried to do that in Software Authorization Wizard but it throws an error when I specify that file.

Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal

JayantaPoddar — Mon, 13 Dec 2021 13:31:05 GMT

Did you upgrade Portal yet (using the latest ArcGIS Enterprise Builder)? While upgrading Portal, you should be redirected to a URL where you need to browse to your JSON file location, and authorize. Not sure if that manual uninstallation process has created an issue.

Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal

preliga — Mon, 13 Dec 2021 14:47:07 GMT

Yes I did use Builder.

Now I uninstalled Builder and installed it again, and when the configuration finished I still got the same error.

Whereas I should see something like this (screenshot taken from the Esri Events video on yt).

Not sure what to do if reinstallation didn't help.

Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal

JayantaPoddar — Mon, 13 Dec 2021 15:54:55 GMT

One option could be installing each component of the ArcGIS Enterprise base deployment manually.

Tutorial: Set up a base ArcGIS Enterprise deployment—ArcGIS Enterprise | Documentation for ArcGIS Enterprise

Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal

preliga — Wed, 15 Dec 2021 15:00:01 GMT

I tried that and I didn't work, I always end up with the error above.

I even tried to do clean uninstall of whole enterprise and installing it again, and I still have the same problem. I don't know what am I missing.

Re: ArcGIS Enterprise Configuration Wizard - authorizing Portal

JayantaPoddar — Wed, 15 Dec 2021 15:08:31 GMT

Probably you should consider contacting Esri Support.