topic Re: Kill Process Windows Access Denied in ArcGIS Enterprise Questions

Kill Process Windows Access Denied

Oiligriv — Wed, 03 Nov 2021 08:37:54 GMT

I stop ArcGIS Server but some ArcSOC services remain operational.
some can be killed normally, while others ArcSOC gives me the Access Denied error.

has this ever happened to you?

Re: Kill Process Windows Access Denied

MichaelVolz — Wed, 03 Nov 2021 10:52:12 GMT

What type of ArcSOC services are problematic to kill (e.g. mapservices, geoprocessing services, geocoding services)?

Are you having issues with services that require you to kill them as opposed to stopping them thru Server Manager?

Re: Kill Process Windows Access Denied

Oiligriv — Wed, 03 Nov 2021 12:59:45 GMT

Hi micheal
unfortunately I haven't opened the task manager command line, so I don't know which services are involved specifically.
if the same anomaly occurs again, I will try to retrieve the information.

I can only tell you that I found the ArcGIS Server service stopped inexplicably and these ArcSOCs Still alive.

Re: Kill Process Windows Access Denied

DominicRobergeIADOT — Wed, 03 Nov 2021 13:26:25 GMT

Hey

I am curious, what version of ArcGIS Server are you running? I have a similar issue on one of our server running 10.6.1. Thanks!

Re: Kill Process Windows Access Denied

Oiligriv — Wed, 03 Nov 2021 15:50:00 GMT

10.8.1

Re: Kill Process Windows Access Denied

JonathanQuinn — Wed, 10 Nov 2021 18:18:53 GMT

You are likely running into

BUG-000134656 When stopping the ArcGIS Server service, all ArcSOC.exe (SOC-Processes) are not removed and do not stop running

Which is resolved at 10.9.1.