Tiled Image Service created using Processing Template displaying and printing Dynamically

DeanMoiler — Thu, 28 Oct 2021 08:19:20 GMT

Hi Everyone,

I've got an issue in 10.8.1 Enterprise where an Image Service, using Cached Tiles, when added to a standard WebMap will display the service as though it were dynamic, rather than using the tile cache.

The service is generated from a mosaic dataset containing RBG images, and the Processing template is used to apply a definition query (show only a subset of images in the mosaic) and to project data to 102100 so that it can be overlaid on top of the Esri/Bing World Imagery service, showing more detailed data for certain areas.

The tiles have been generated using the same tiling schema as the Esri/Bing World Imagery service.

When the tiled image service is added as an item to a webmap, it requests dynamic tiles:

{https://servername/context/rest/services/serviceName}/ImageServer/exportImage?f=image&bbox={......}

When I add the service via URL directly, Add Data --> Add Layer From Web -->

{https://servername/context/rest/services/serviceName}/ImageServer

Tiles are requested as tiles and correctly overlay:

{https://servername/context/rest/services/serviceName}/ImageServer/tile/{13/2878/5279}

This also seems to affect printing, as when the layer is printed it requests the data dynamically rather than using the tile cache.

Is there a flag somewhere in the Item/Service to flag the service as Tiled rather than Dynamic?

Note 1 : I have seen a similar post back in 2016, though seems to be specific to adding data to a basemap, whereas I'm having difficulties drawing the service correctly in a webmap and when requested via a print service.

Note 2 : I have copied the image service cache, to run from a map service, and the map service using the image service cache loads correctly into a WebMap, but it then does not print (or allow tiles to be cached on demand)

Note 3 : I do have a workaround, which is to add the image service by URL directly to a basemap, and it displays and prints fine, but the original item is still available in the portal and will display dynamically / causes other issues relating to the processing template not being referenced correctly, so fixing the cause would be ideal!

topic Tiled Image Service created using Processing Template displaying and printing Dynamically in ArcGIS Enterprise Questions

Tiled Image Service created using Processing Template displaying and printing Dynamically