topic Re: Cache on demand not working as expected and making sure I have the correct parameters set for caching in ArcGIS Enterprise Questions

Cache on demand not working as expected and making sure I have the correct parameters set for caching

LyonMNGIS — Wed, 20 Oct 2021 15:30:30 GMT

I would like to a create a service for ArcGIS Server that will build cache tiles as a user first visits them. I thought that all I need to do is select "create tiles on demand" in the advanced caching settings. Unfortunately, the tiles are not building as expected.

Please let me know if I have these settings set correctly:

If I want to build the entire cache automatically when I publish the service then I should select "Build cache automatically when the service is published"
If I want to only build the cache manually then I should select "Build cache manually after the service is published" and make sure "Create tiles on demand" is not selected.
If I want to start with an empty cache and create map cache tiles on demand as they are visited by users then should I select "Build cache manually after the service is published" and make sure that "create tiles on demand" is selected.

Thank You!

Unfortunately the caches are not building.

Re: Cache on demand not working as expected and making sure I have the correct parameters set for caching

ABishop — Thu, 21 Oct 2021 15:49:06 GMT

@LyonMNGIS

What version of ArcGIS Server are you using?

Re: Cache on demand not working as expected and making sure I have the correct parameters set for caching

LyonMNGIS — Mon, 25 Oct 2021 10:56:27 GMT

@ABishop

I am running 10.9. I am planning on rebuilding my server from scratch sometime in the near future.

Re: Cache on demand not working as expected and making sure I have the correct parameters set for caching

ABishop — Mon, 25 Oct 2021 12:06:19 GMT

This ArcGIS Online help archive for managing tile caches on demand should get you started in the right direction:

https://enterprise.arcgis.com/en/server/latest/publish-services/windows/map-caching-on-demand.htm

Re: Cache on demand not working as expected and making sure I have the correct parameters set for caching

LyonMNGIS — Wed, 27 Oct 2021 14:43:10 GMT

Andrea.

Thank you for your reply. That page does a great job at explaining the underlying theory of how to manage a cache. Unfortunately it does not explain how to adjust the individual settings to build caches on demand. I tried playing around with the settings but have not had any luck yet.

Thanks