topic Re: Offline Editing Error in ArcGIS Enterprise Questions

Offline Editing Error

AndrewMilanes — Thu, 31 Jan 2019 16:39:16 GMT

Enterprise 10.6. I've published a feature service from my SQL database that is versioned, has editor tracking, and contains attachments. The feature service capabilities include Create, Query, Update, Sync, Delete.

This feature service is included in a web map in Portal. When I attempt to download an offline area in Collector it fails and the following is shown in the Server log:

Unable to process request. Error handling schema request: java.lang.Exception: java.io.IOException: Server object extension 'versionmanagementserver' not found.

I have another feature service published from the same SQL database that does not give me this error. However, the feature service that works does not contain attachments or have editor tracking.

Any thoughts?

Re: Offline Editing Error

MatthewGeorge — Thu, 01 Apr 2021 01:16:27 GMT

Was this ever solved?

Re: Offline Editing Error

RickVillarreal — Thu, 24 Jun 2021 16:23:59 GMT

I am very curious about this as well. I am getting the same error and this is the only thread that appears to have posed the question.

Re: Offline Editing Error

ClintonBallandis1 — Mon, 09 Aug 2021 23:33:18 GMT

I'm also getting this error

Unable to process request. Error handling schema request: java.lang.Exception: java.io.IOException: Server object extension 'versionmanagementserver' not found.

No idea why or what it relates to except that it occurs on our open data services

Re: Offline Editing Error

Yann-EricBoyeau — Wed, 06 Oct 2021 00:23:03 GMT

Hi, same here with ArcGIS server 10.8.1.

Starting a map service with feature access enabled lead to :

Unable to process request. Error handling schema request: java.lang.Exception: java.io.IOException: Server object extension 'versionmanagementserver' not found.

Re: Offline Editing Error

ErikLash1 — Fri, 15 Oct 2021 00:51:58 GMT

+1 this error started showing up recently on our server 10.8.1 and appears to be related to utility network services in our system.

Re: Offline Editing Error

JulieK — Fri, 15 Oct 2021 16:59:25 GMT

Did this issue resolve?

Re: Offline Editing Error

JulieK — Mon, 18 Oct 2021 14:30:23 GMT

Hey Yann,

I see these error when using a feature service. Were you able to resolve the issue?

Thanks,

Julie

Re: Offline Editing Error

Yann-EricBoyeau — Mon, 18 Oct 2021 21:29:35 GMT

Hi Julie,

At the moment, I tend to believe that this error might be ignored. It may be the result of a test from the client (Portal, Mobile application) to discover if the service enables Branch Versioning Management.
We managed to get offline packages and synchronize non-hosted feature service despite this error.

Please consider that this suggestion has not been confirmed by ESRI, so I might be wrong. Maybe @RemiMyers or @DerekLaw could forward the question to the dedicated team.

Re: Offline Editing Error

RemiMyers — Mon, 18 Oct 2021 21:51:07 GMT

Hi Yann & Julie,

Thanks for reaching out. My first response to this chain is I will have to make a few guesses here. As always, we recommend running something like this past Esri Support, where they can gather very specific details regarding your configuration and system to best respond to your issue. Now with my pitch over (grin), I suspect you are trying to take a branch service (and maybe a utility network type) offline for editing. Unfortunately, at this time REST services with utility networks cannot be packaged for offline editing in mobile applications (or any other applications). It is a capability that the team is working on but is still a bit down the road. If your branch service does not have the utility network, is configured for editing, and does not push your payload to offline apps, then I would reach out to Support to have someone look at what's going on. Also, the blog below could be helpful to dive deeper into Branch Version configurations.

https://www.esri.com/arcgis-blog/products/arcgis-pro/data-management/version-administrator-for-branch-versioned-data/

Re: Offline Editing Error

Yann-EricBoyeau — Mon, 18 Oct 2021 21:58:43 GMT

Hi Remi,

Thanks for your quick feedback. We are not using branch versioned data, that is why we are surprised to see a request and an error related to "versionmanagementserver".

We will reach the support about this error in the logs.

Re: Offline Editing Error

RemiMyers — Mon, 18 Oct 2021 22:03:33 GMT

Gotcha...I thought I read something about Branches earlier in the tree. Yes please, reach out to Support, they are your quickest way to resolve issues like this.

Re: Offline Editing Error

ClintonBallandis1 — Mon, 18 Oct 2021 22:18:22 GMT

Hi all,

Just wanted to add that were not using Branched Versioning either and are still getting this error. I'll be really interested to see the outcome on this.

Thanks

Clinton

Re: Offline Editing Error

Yann-EricBoyeau — Thu, 21 Oct 2021 05:19:04 GMT

We just managed to find a way to reproduce the error. Using Fieldmaps, when taping "Add offline area" on a webmap containing a feature service this produced the error "Server object extension 'versionmanagementserver' not found" in arcgis server logs.

This is step number 2 of this procedure .

The error occurred before any download was requested. So this tend to prove that FieldMaps is just sending a request to test if the service has the extension Version Management.

We succeeded to download the map offline despite this error in the logs.
We still have random issues with taking some map offline but we do not think these issues are related to the "Server object extension 'versionmanagementserver' error.

Re: Offline Editing Error

ahargreaves_FW — Wed, 08 Mar 2023 16:43:03 GMT

@Yann-EricBoyeau we have the same set up as you, but are not taking maps offline. We still see the "Server object extension 'versionmanagementserver' not found." error and are experiencing intermittent, and hard to diagnose, FieldMap crashes.

@RemiMyers can you confirm what Yann says above, that this is just FieldMaps probing to see if the service has the extension Version Management?

Re: Offline Editing Error

HéctorMeléndez — Sun, 06 Aug 2023 21:32:07 GMT

@Yann-EricBoyeau @AndrewMilanes Did you manage to resolve the the warning log entry "Unable to process request. Error handling schema request: java.lang.Exception: java.io.IOException: Server object extension 'versionmanagementserver' not found."?

I'm getting the same with a branch versioned service.

Re: Offline Editing Error

Yann-EricBoyeau — Sun, 06 Aug 2023 23:15:36 GMT

Hi @HéctorMeléndez , unfortunately only ESRI devs can tell why this error is poping-up and resolve the issue. Maybe you can open a support case so that we finally get an answer about this "Server object extension 'versionmanagementserver' not found".
Easy to reproduce when taking map offline.