topic Re: Generate Token - Python Code ArcGIS Enterprise HA in ArcGIS Enterprise Questions

Generate Token - Python Code ArcGIS Enterprise HA

WellingtonChristian_Rodrigues_ — Wed, 06 Oct 2021 18:01:18 GMT

Hi All,

I'm getting some strange behavior in my HA ArcGIS Enterprise on AWS. It taken to long (21 seconds) to generate a token through a python code, it's the code:

import time

import requests

import json

def generate_token():

start_time = time.time()

payload = { 'username': 'usuario', 'password': 'SECRET', 'referer': 'https://SITE.com.br/portal/portaladmin', 'f': 'json' }

r = requests.post('https://SITE.com.br/portal/sharing/rest/generateToken', data=payload)

response = json.loads(r.text)

token = response['token']

print("--- %s segundos ---" % (time.time() - start_time))

return token

print(generate_token())

When I run this code at my staging environment without ELB the code works very well and token is generated quickly.

Does someone had faced this issue?

Or any tip

My environment is 10.8.1

Thanks and Regards,

Wellington

Re: Generate Token - Python Code ArcGIS Enterprise HA

ChristopherPawlyszyn — Tue, 12 Oct 2021 15:47:22 GMT

Can you test locally with port 7443 for each Portal machine and the web adaptor (if present)? That would tell us whether the delay is indeed introduced by the ELB or if there is something else going on in the deployment.

Additionally it may be useful to enable access logging on the ELB for some insight into the web requests in transit.

Re: Generate Token - Python Code ArcGIS Enterprise HA

WellingtonChristian_Rodrigues_ — Wed, 13 Oct 2021 17:47:33 GMT

Hi @ChristopherPawlyszyn

I did it last friday hitting on 7443 and through the web adaptor, this way I could generate token quickly. Additionally I've even changed the ELB from Classic to Application ELB, nothing different till now. 😞