topic Re: ArcGIS Enterprise Sites in ArcGIS Enterprise Questions

ArcGIS Enterprise Sites

JamesFaron — Wed, 22 Aug 2018 19:26:15 GMT

I am having an issue with the sign in page that is generated if/when a user clicks the link to a created Site, in the event the user is not currently logged into Portal. This is the case even if or when the user is an administrator and added to the Sites Admin group. The problem is the button in the login page that is generated does not activate a function, and the console error in chrome is

Uncaught TypeError: Cannot read property 'clientKey' of null
at u.gatewaySignin (opendata-ui-834ba49e1f3cbccc6d14184a2e4ee040.js:60)
at u.w (vendor-e045f76605d11474c6326ad1d1207b60.js:4041)
at h (vendor-e045f76605d11474c6326ad1d1207b60.js:5174)
at N.trigger (vendor-e045f76605d11474c6326ad1d1207b60.js:5346)
at u.send (vendor-e045f76605d11474c6326ad1d1207b60.js:3974)
at u.send (vendor-e045f76605d11474c6326ad1d1207b60.js:4205)
at vendor-e045f76605d11474c6326ad1d1207b60.js:3059
at o.EMBER_IMPROVED_INSTRUMENTATION.e.flaggedInstrument (vendor-e045f76605d11474c6326ad1d1207b60.js:3606)
at vendor-e045f76605d11474c6326ad1d1207b60.js:3059
at e._run (vendor-e045f76605d11474c6326ad1d1207b60.js:2480)

This is an image of the page from which the error is generated

Clicking the button generates the error. If however the user is logged into the Portal before clicking the link to the site, the page opens as expected without a login screen. Our Portal is behind a firewall, thus I can't provide a direct link.

Seems like an ember/open data framework issue related to Sites.

Thanks,

Jim Faron

UNS Energy

Tucson, AZ

Re: ArcGIS Enterprise Sites

Anonymous User — Fri, 12 Oct 2018 17:36:34 GMT

Hi James,

Sorry you encountered this issue. We have a patch coming out that fixes this problem, we hope to have it out in the next couple of weeks.

Re: ArcGIS Enterprise Sites

JamesFaron — Fri, 12 Oct 2018 18:05:08 GMT

Hi Shannon,

Great news! Thank you for following up.

Re: ArcGIS Enterprise Sites

DaveBouwman — Wed, 24 Oct 2018 13:30:45 GMT

Jim,

Just to ensure that this fix will address your issue, can you share what OS you run Portal on, as well as the Identity provider you use - i.e built-in accounts, Active Directory, LADP or SAML.

Thanks!

Dave

Re: ArcGIS Enterprise Sites

JamesFaron — Wed, 24 Oct 2018 15:32:05 GMT

Hi Dave,

We run Portal on Windows 2012 R2. We use Active Directory for our identity provider.

Thanks!

Jim

Re: ArcGIS Enterprise Sites

AlexTamilos — Wed, 07 Nov 2018 20:27:07 GMT

Hello Shannon,

What is the estimated patch release date?

Thank you,

Alex

Re: ArcGIS Enterprise Sites

Anonymous User — Wed, 07 Nov 2018 21:14:36 GMT

The ArcGIS Enterprise Sites 10.6.1 patch is scheduled to be released by the end of November 2018

Re: ArcGIS Enterprise Sites

DerekLaw — Mon, 12 Nov 2018 19:43:55 GMT

FYI, the patch is now available for download:

Portal for ArcGIS 10.6.1 Enterprise Sites Patch

Hope this helps,