https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063163#M30378 <P>Yes. <A href="https://support.esri.com/en/contact-tech-support" target="_self" rel="nofollow noopener noreferrer">Esri Technical Support</A> should get the issue addressed.</P><P>They will reset the license keycodes. Let me not confuse you with any more pointer(s).</P> Mon, 31 May 2021 11:07:25 GMT JayantaPoddar 2021-05-31T11:07:25Z https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063106#M30375 <P>Hello,</P><P>I am using a 1 year Advanced student Arc GIS 10.6.1 software. Unfortunately my PC had some issue and the Arc GIS file is no longer accessible. I tried installing it again on the same PC &amp; after I put the authorization code it shows an error which states " authorization denied because request would have succeeded max copies for the following authorization number...".</P><P>Request people to kindly help me out with this issue. Any help would be most appreciated.</P><P>NOTE: The error message is attached as *.jpg file.</P><P>Regards,</P><P>Carlton Fernandes.</P> Sat, 29 May 2021 09:46:43 GMT https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063106#M30375 carltonfernandes 2021-05-29T09:46:43Z https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063112#M30376 <P>In case you have a Concurrent Use license keycode (EFLxxxxxxxxx), you will need to contact <A href="https://support.esri.com/en/contact-tech-support" target="_self">Esri Technical Support</A> to reset your license keycode(s) before authorizing it again.</P><P>Just curious,&nbsp;what was the issue that occurred with your PC? Was your PC formatted?</P> Sat, 29 May 2021 11:36:41 GMT https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063112#M30376 JayantaPoddar 2021-05-29T11:36:41Z https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063156#M30377 <P>I have an advanced single use license.Can it still be sorted by getting in touch with the technical team?&nbsp;<BR /><BR /></P><P>There was a HD issue &amp; I had specifically requested the engineer to avoid touching the other HD as it had some important softwares.He infact formatted the wrong HD &amp; also removed the faulty HD.Now I’m left with a big problem getting the software installed.</P> Sun, 30 May 2021 13:44:48 GMT https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063156#M30377 carltonfernandes 2021-05-30T13:44:48Z https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063163#M30378 <P>Yes. <A href="https://support.esri.com/en/contact-tech-support" target="_self" rel="nofollow noopener noreferrer">Esri Technical Support</A> should get the issue addressed.</P><P>They will reset the license keycodes. Let me not confuse you with any more pointer(s).</P> Mon, 31 May 2021 11:07:25 GMT https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063163#M30378 JayantaPoddar 2021-05-31T11:07:25Z https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063265#M30379 <P>Thank you Jayanta.</P> Mon, 31 May 2021 10:30:04 GMT https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-authorize-already-existing-arcgis-10-6-1/m-p/1063265#M30379 carltonfernandes 2021-05-31T10:30:04Z