topic geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder' in ArcGIS Enterprise Questions

geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

MattiasEkström — Mon, 19 Apr 2021 14:47:59 GMT

I have a geoprocessing tool that at the end exports points to a DWG-file, it's based on my own python script. It worked with ArcGIS Server 10.6.1, but when trying it with ArcGIS Enterprise 10.8.1 it doesn't work. I can run the tool in ArcMap and publish it succesfully to my server, but when running my geoprocessing service it fails and give me the error:

Error executing tool. Hojddata_till_DWG Job ID: jfcd1dee1b2364e73a10d9d90f4e5ef9b : Traceback (most recent call last): File "E:\arcgisserver\directories\arcgissystem\arcgisinput\Verktyg\Hojddata2dwg2.GPServer\extracted\v101\my_toolboxes\Export_Hojddata_to_DWG.py", line 24, in <module> arcpy.env.workspace = arcpy.arcpy.env.packageWorkspace.scratchFolder AttributeError: 'unicode' object has no attribute 'scratchFolder' Failed to execute (Hojddata2dwg). Failed to execute (Hojddata_till_DWG).

So I guess it has something with the scratchfolder to do, any ideas how to solve this?

The part of my python script that makes the dwg-export looks like this:

filename = "Hojdpunkter.dwg" arcpy.ExportCAD_conversion(GridpointsZ, "DWG_R2010", filename) outputFile = os.path.join(arcpy.env.scratchFolder, filename) arcpy.SetParameterAsText(2, outputFile)

Has anything changed between 10.6.1. and 10.8.1 of ArcGIS Server when it comes to scratchFolders or geoprocessing outputs?

Or is it me that has forgot how to properly publish a geoprocessing tool? I have set the parameters and the third one to be 'output' and 'data file'.

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

DavidPike — Mon, 19 Apr 2021 16:12:04 GMT

Have you set a scratchWorkspace? Where is the scratchFolder pointing at the moment (print)?

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

DanPatterson — Mon, 19 Apr 2021 17:34:06 GMT

arcpy.env.workspace = arcpy.arcpy.env.packageWorkspace.scratchFolder AttributeError: 'unicode' object has no attribute 'scratchFolder'

The error message means that arcpy.arcpy.env.packageWorkspace returns a string since the property is read only. And it also means that the string has no attribute called scratchFolder, which a different arcpy.env environment parameter

Package Workspace (Environment setting)—ArcMap | Documentation (arcgis.com)

this will get you in the general vicinity of all the various "folders" in the help table of contents.

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

MattiasEkström — Tue, 20 Apr 2021 09:59:31 GMT

No I havn't set a scratchWorkspace, I want to use a deafult scratchWorkspace since I don't know what it is supposed to be on the server when running the geoprocessing task. This worked on my old server. When running the tool on my server from ArcMap (or as a standa alone script) It works fine and the scratchFolder is (C:\Users\...\AppData\Local\Temp\scratch).

Any tip on how I should print out the scratchFolder when running the geoprocessing task on the server?

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

MattiasEkström — Tue, 20 Apr 2021 12:34:12 GMT

I had the line

arcpy.env.workspace = arcpy.env.scratchFolder

in the beginning of my code, which caused the error. I don't have to set the workspace since every output is specified to in_memory except the last export to dwg which is supposed to write the file to a default scratchFolder. I removed that line of code and don't get any errors. How ever there is still something wrong with my output, there is no dwg-file created.

I looked at my old working geoprocessing task in the rest service director and can see that I have one required input parameter with DataType: GPString (called Extent because it takes a string with an extent).
And one output parameter with DataType: GPDatafile.

But in my new task on the new server I have the same input parameter but the output parameter also has DataType: GPString and I guess that's the problem. I've med a few tries and sometimes I don't get an output parameter at all.

How should I configure my output parameter when I add the script in ArcMap? And when I publish the tool as a Geoprocessing service? I've attached a coulpe of screenshots of what I thought would be the correct cofiguration (there is no option to choose GPDataFile, only DataFile).

But with this configuration I don't get an output parameter at all in my task when looking at it in teh rest service directory.

Task: export_dwg Display Name: export_dwg Description: Exports elevationdata to DWG Execution Type: esriExecutionTypeSynchronous Parameters: Parameter: Extent Data Type: GPString Display Name Extent Description: Extent to export Direction: esriGPParameterDirectionInput Dependency: Default Value: 146541 6350597 146641 6350665 Parameter Type: esriGPParameterTypeRequired Category: Supported Operations: Execute Task

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

MattiasEkström — Wed, 21 Apr 2021 13:58:09 GMT

Turned out I had med output parameter configured wrong, it should be File and not DataFile that I used.

Now my geoprocessing task kind of work. But it gives a path to disk instead of a valid URL, which makes it useless.

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

Arne_Gelfert — Thu, 13 May 2021 22:03:04 GMT

@MattiasEkström @DanPatterson - Man, I was really hopeful when I read Matthias' line

It worked with ArcGIS Server 10.6.1, but when trying it with ArcGIS Enterprise 10.8.1 it doesn't work.

Having the same issue with GP Process not working after upgrading to Server 10.8.1 and applying all patches. But it still fails. I've narrowed it down to the line:

layout.exportToPDF(...)

When we get there, GP service bombs without any Python error in

arcgisjobs/../...gpserver/...some jobid .../scratch/messages.xml

I'm not used to seeing that. Usually the errors here help you fix your logic. Instead of a Python error, I get a Windows error:

Faulting application name: ArcSOC.exe, version: 12.6.0.24234, time stamp: 0x5ee81bca Faulting module name: MappingCore.dll, version: 12.6.0.24241, time stamp: 0x5f8883dd Exception code: 0xc0000005 Fault offset: 0x000000000049cfa4

My first guess was it'd be a Python 2.x/3.x thing. I know there are some new features in 10.8.1. But all my imports are working fine. I can create an APRX from JSON using arcpy.mp with no issues.

This was published first from Pro 2.6.3, then at the suggestion of ESRI, after upgrading, from Pro 2.7.3. Still the same error.

Dan, adding you in here because you've been a life savor before. Ever seen that kind of DLL thing before. Is it Python? Is it AGS? I've checked all my AGS account permissions. No scratch folder issues. Paths all my sense. Looks something like this:

E:\arcgisserver\directories\arcgisjobs\..\.._gpserver\jf86961dfcf734510b848834890dc0e55\scratch\mylousyfilethatwontprint.pdf

Any pointers or thoughts appreciated.

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

DanPatterson — Thu, 13 May 2021 22:22:47 GMT

ArcSoc.exe and MappingCore.dll certainly aren't windows things and sorry @Arne_Gelfert I am fortunate to only have to deal with local in my work 😉

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

Arne_Gelfert — Fri, 14 May 2021 14:23:07 GMT

Not sure what you mean by "not windows things"... but thanks for the reply. If you're retired, gee, you will be missed! Have a good weekend!

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

DanPatterson — Fri, 14 May 2021 15:25:01 GMT

C:...Your-install-folder\bin\MappingCore.dll .... didn't check for the other but it has "Arc..." in it

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

Arne_Gelfert — Fri, 14 May 2021 17:51:53 GMT

Ahh... I see what you mean. What I intended to say was that I see those lines in the Windows application log via Event Viewer on server.

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

MattiasEkström — Thu, 20 May 2021 14:41:10 GMT

@Arne_Gelfert Hard to tell if we have the same problem or not. I our case we didn't uppgrade from 10.6 to 10.8.1 since we have a new server with a new installation of ArcGIS Enterprise. I'm not entirely sure I'm publishing my script exact the same way I did when it worked at 10.6, but I've tried so many ways that one of them should have been the same, my inital problem was a line in my python-script that I could remove. Now my problem is that no file is exported from the script, or in some cases it does but the GP-service doesn't return an url to it.

Now I'm trying with a new model created in Pro, but have the same issues.

I have a ticket with the support at Esri Sweden, if we find something that can be helpful for you I'll let you know.

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

Arne_Gelfert — Thu, 20 May 2021 19:13:59 GMT

Appreciate it, Mattias. Yes, it sounds like our situations are somewhat different.

By now, I have a ticket open as well. I have picked my setup apart, and everything is working except the line:

layout.exportToPDF( ... )

Layout is fine, so is the path I'm exporting to. But things still bomb. I've ruled all kinds of variations on the publishing and scratchFolder/scratchWorkspace theme. I've seen so many fixes in the Pro/Server release note related to "PDF,export, layout", I'm starting to think there is another one lurking in there ! Stay tuned...

Re: geoprocessing tool fails at 10.8.1, object has no attribute 'scratchFolder'

MattiasEkström — Mon, 31 May 2021 06:56:21 GMT

I marked Dans answer as the solution because it helpt me fix the first issue, that teh first error message was about.

Then I got help from ESRI Sweden support to finally get my GP-task working, we tested lots of different variants on setting output variable in my python script until we figured out it should be

#filename = "Hojdpunkter.dwg" outputFile = os.path.join(arcpy.env.scratchWorkspace, "Hojdpunkter.dwg") arcpy.ExportCAD_conversion(GridpointsZ, "DWG_R2010", outputFile) arcpy.SetParameterAsText(2, outputFile)

instead of my original code (that worked in our old 10.6, but not in our new 10.8.1)

filename = "Hojdpunkter.dwg" arcpy.ExportCAD_conversion(GridpointsZ, "DWG_R2010", filename) outputFile = os.path.join(arcpy.env.scratchFolder, filename) arcpy.SetParameterAsText(2, outputFile)

problably won't help you @Arne_Gelfert with your problem, but maybe someone else that find this thread later on.