topic Re: Arc GIS Server Manager in ArcGIS Enterprise Questions

Arc GIS Server Manager

PatriciaEstremadoyro — Wed, 14 Apr 2021 23:50:47 GMT

Hello,

I am having trouble accessing Arc GIS Server Manager. This link is not working for me https://gisserver.domain.com:6443/arcgis/manager/.

I am getting this error below.

This site can’t be reached.

gisserver.domain.com refused to connect.

Try:

Checking the connection
Checking the proxy and the firewall

ERR_CONNECTION_REFUSED

Thank you,

Patricia

Re: Arc GIS Server Manager

JayantaPoddar — Thu, 15 Apr 2021 01:00:45 GMT

Could you share more information (I am assuming your ArcGIS Enterprise is deployed on Windows Server environment (IIS)?

1. Version of ArcGIS Server/Enterprise? Is it federated with Portal?Version of OS?

2. Was the link working previously, or is it a fresh install? Did the issue start after any particular activity (e.g. Upgrade, or Changing http protocol in Server Admin)?

3. Check if the ArcGIS Server service (Run > services.msc) is running.

4. What type of SSL certificate are you using? Is the SSL certificate valid? Are you able to access " https://gisserver.domain.com" ?

5. Are you able to access REST directory or Server Admin page?

6. Are you able to access " http://gisserver.domain.com:6080/arcgis/manager"

*Meanwhile log a case with Esri support team as well.

Re: Arc GIS Server Manager

Tim_McGinnes — Thu, 15 Apr 2021 00:57:09 GMT

There is a good help page discussing the administration URLs: Components of ArcGIS URLs

You will need to replace the word gisserver with your actual server name where ArcGIS Server is installed. And domain.com will need to be replaced with your actual domain address.

For example: https://myarcgisserver.mysite.com:6443/arcgis/manager/

The help page linked above also shows how to connect in the case where a web adaptor is used for access. There could also be security issues like a proxy or firewall to consider as well. You may need to speak to one of your ArcGIS or IT administrators to get the right URL.

Re: Arc GIS Server Manager

PatriciaEstremadoyro — Thu, 15 Apr 2021 01:32:46 GMT

Hi Jayanta, thanks for the quick response, I don't have an ArcGIS Enterprise on Windows Server, I have ArcGIS Pro installed on Win 10 machine.

I don't have any server that is why I am trying to reach the link:

https://gisserver.domain.com:6080/arcgis/manager/

an getting an error.

Thanks you.

Patricia.

Re: Arc GIS Server Manager

JayantaPoddar — Thu, 15 Apr 2021 02:09:38 GMT

You cannot connect to Server Manager from ArcGIS Pro.

I hope you are replacing <gisserver.domain.com> with a real URL of ArcGIS Server site. Also add the web adaptor URL (if you have access to one) instead of the port number.

For accessing Server Manager (if you have access to one), use appropriate URL in a browser.

If you don't have access to any ArcGIS Server REST URL, for testing in ArcGIS Pro, you can connect to following sample URL : https://sampleserver6.arcgisonline.com/arcgis/rest/services