topic Re: Linux: Error trying to connect web adaptor to portal in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/1046889#M29945 <P>Not solved? I have the same problem here.</P> Wed, 14 Apr 2021 13:47:48 GMT FilipeArão 2021-04-14T13:47:48Z Linux: Error trying to connect web adaptor to portal https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/156387#M6139 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I am setting up an ArcGIS portal 10.7.1 in Linux (Centos 7) and am running into an issue trying to configure the web adaptor. I am using a domain from godaddy and have it setup with the A names for www, portal, and @ (and they all work). I have apache SSL and Tomcat connected through a JK_mod connector. I have also installed Portal on the server and can access it through <A href="https://localhost:7443/arcgis/home">https://localhost:7443/arcgis/home</A>.</P><P></P><P class="">My issue is that when i open the ArcGIS Web Adaptor 10.7.1 it gives me the following message: <EM>Unable to configure the ArcGIS Server with the Web Adaptor. Please make sure that the server machine is running and that the account specified has administrative privileges to the site.</EM></P><P class=""></P><P class="">I cannot figure out the error message and why it is not working. </P><P class="">The Tomcat Log shows a few error messages that might help figure out the problem:</P><BLOCKQUOTE class="jive_macro_quote jive-quote jive_text_macro">Mar 03, 2020 2:50:42 AM org.apache.catalina.startup.HostConfig deployWAR<BR />INFO: Deployment of web application archive /var/lib/tomcat/webapps/portal.war has finished in 1,880 ms<BR />Mar 03, 2020 2:50:46 AM com.esri.arcgis.server.wa.data.Config initialize<BR />WARNING: Unable to load web_adaptor.properties configuration file<BR />Mar 03, 2020 2:50:46 AM com.esri.arcgis.server.wa.data.Config initialize<BR />WARNING: Unable to load web_adaptor.properties configuration file<BR />Mar 03, 2020 2:50:46 AM com.esri.arcgis.server.wa.data.Config initialize<BR />WARNING: Unable to load web_adaptor.properties configuration file<BR />Mar 03, 2020 2:50:46 AM com.esri.arcgis.server.wa.data.Config initialize<BR />WARNING: Unable to load web_adaptor.properties configuration file<BR />Mar 03, 2020 2:50:46 AM com.esri.arcgis.server.wa.servlet.WebAdaptorConfigServlet service<BR />SEVERE: null<BR />Mar 03, 2020 2:50:50 AM com.esri.arcgis.server.wa.servlet.WebAdaptorConfigServlet service<BR />SEVERE: null</BLOCKQUOTE><P>Thanks in advance of your help!</P><P>Andrew</P></BODY></HTML> Tue, 03 Mar 2020 08:06:31 GMT https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/156387#M6139 AndrewClark2 2020-03-03T08:06:31Z Re: Linux: Error trying to connect web adaptor to portal https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/156388#M6140 <HTML><HEAD></HEAD><BODY><P>I'm having the same problem.</P><DIV style="position: absolute; left: -5px; top: 6px;"><DIV class="gtx-trans-icon"></DIV></DIV></BODY></HTML> Fri, 17 Jul 2020 21:43:19 GMT https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/156388#M6140 FabianoScardua 2020-07-17T21:43:19Z Re: Linux: Error trying to connect web adaptor to portal https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/156389#M6141 <HTML><HEAD></HEAD><BODY><P>Same here with 10.6.1 and suse 12</P><P></P><P>Is catalina.out of your Portal saying the same?</P><P></P><P><SPAN style="font-size: 11.0pt; color: #1f497d;">Caused by: com.esri.arcgis.discovery.json.JSONException: <SPAN style="background: yellow; text-decoration: underline; ">A JSONObject text must begin with '{'</SPAN> at character 1 of ...</SPAN></P><P><SPAN style="font-size: 11.0pt; color: #1f497d;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at com.esri.arcgis.discovery.json.JSONTokener.syntaxError(JSONTokener.java:454)</SPAN></P><P><SPAN style="font-size: 11.0pt; color: #1f497d;">&nbsp;</SPAN></P></BODY></HTML> Wed, 05 Aug 2020 12:58:34 GMT https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/156389#M6141 KlausWieland 2020-08-05T12:58:34Z Re: Linux: Error trying to connect web adaptor to portal https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/1046889#M29945 <P>Not solved? I have the same problem here.</P> Wed, 14 Apr 2021 13:47:48 GMT https://community.esri.com/t5/arcgis-enterprise-questions/linux-error-trying-to-connect-web-adaptor-to/m-p/1046889#M29945 FilipeArão 2021-04-14T13:47:48Z