topic Re: Pre-release 10.1 Web Adapter Install Problem in ArcGIS Enterprise Questions

Pre-release 10.1 Web Adapter Install Problem

JanBenson — Tue, 08 May 2012 21:25:58 GMT

Hi Folks,

I am trying to install the web adapter for pre-release ArcGIS Server 10.1 on a Windows 2003 server. The install goes fine until the configure page. The GIS server URL, Admin name and password are provided. A new window opens with the error message "The webpage cannot be found". When you look at the path, it is duplicating webadapter (e.g., http://xxx.xx.xxx.xx/arcgis/WebAdaptor/webadaptor). The install directory is D:\WEBS\AFSC\arcgis\WebAdaptor. Are there suppose to be two webadaptor directories? Suggestions?

Thanks.

Jan

Re: Pre-release 10.1 Web Adapter Install Problem

MattSimmons — Wed, 09 May 2012 11:44:08 GMT

Is your web adapter named "webadapter?"

In my case, I named mine "arcgiswebadapter" and so my URL looks like: http://localhost/arcgiswebadapter/webadapter. Although this wouldn't explain why your web site can't be found...

This tripped me up for a while until I recognized it... not sure if that helps or not...

Re: Pre-release 10.1 Web Adapter Install Problem

JanBenson — Wed, 09 May 2012 21:10:18 GMT

Yes my site name is WebAdapter. So the application should have found the files. Thanks for confirming the path.

Cheers,
Jan

Re: Pre-release 10.1 Web Adapter Install Problem

RoyceSimpson — Mon, 14 May 2012 21:07:13 GMT

I'm having what seems to be the same issue. I have AGS 10.1 prerelease loaded on two servers as well as IIS (win srv2003). When I install the iis webadaptor, the install goes ok but the resulting web page that comes up is an error 500 page. Same thing happens if I try to install web adaptor on other server as well. I can't seem to get in to configure anything.

Re: Pre-release 10.1 Web Adapter Install Problem

JanBenson — Mon, 14 May 2012 21:18:41 GMT

I ended up calling for technical support. I installed IIS on my arcgis server, then the web adaptor and had problems. It turns out I was using the wrong account. I needed to be using the ArcGIS server manager account. That worked for my ArcGIS server, but not for our web server. My ArcGIS Server is Windows 2008 R2, IIS 7. Our web server is Windows 2003, IIS 6.0. That is not working and technical support has not gotten back to us on their results. They were going to test out our 2003 configuration.

I'll post what I find out from ESRI.

Re: Pre-release 10.1 Web Adapter Install Problem

JanBenson — Tue, 15 May 2012 20:19:39 GMT

Technical support was not able to reproduce our problem. We have decided to use a different server. Technical support did suggest I try the following which worked according to the gui, but did not work when I tried to reference the address on the server through the web adaptor. Maybe you will have better success.

You can register GIS Servers through the Web Adaptor api or you can do so using the ArcGIS Admin api. Please do the following:

1. Go to your ArcGIS Server Admin: http://server:6080/arcgis/admin
2. Log in using the same account used for AGS Manager.
3. Go to systems>webadaptors.
4. Click on the "register" option.
5. The name and machine name is actuall the same, hostname of the GIS Server.
6. Once registered, you can browse to the AGS applications through the web adaptor.

Re: Pre-release 10.1 Web Adapter Install Problem

RoyceSimpson — Fri, 18 May 2012 16:05:33 GMT

Ok, got it solved. The server I've been attempting to get the webadaptor installed/configured on didn't have asp.net registered in 64bit mode. Did that and all is well.

Re: Pre-release 10.1 Web Adapter Install Problem

AndrewCox — Mon, 21 May 2012 09:01:16 GMT

Hello,

I am having a similar issue in that I have installed the Web Adapter with IIS and have changed the ArcGIS Server authentication to be the Web Tier via Windows Domain accounts.

I have then set a new map service with the ArcGIS service security accessible to my domain account. However, when I browse to the services directory via the web adapter I don't see anything even though I am authenticated e.g. http://localhost/arcgis/rest/services

Any ideas?

Thanks
Andy

Re: Pre-release 10.1 Web Adapter Install Problem

PhilipGalea — Thu, 31 May 2012 14:17:30 GMT

Hello,

I am having a similar issue in that I have installed the Web Adapter with IIS and have changed the ArcGIS Server authentication to be the Web Tier via Windows Domain accounts.

I have then set a new map service with the ArcGIS service security accessible to my domain account. However, when I browse to the services directory via the web adapter I don't see anything even though I am authenticated e.g. http://localhost/arcgis/rest/services

Any ideas?

Thanks
Andy

Hi Andy,

Don't use localhost, as odd as it might sound use the name of the server (Windows behaves very differently when you use Windows Integrated security and localhost.)

http://<servername>/arcgis/rest/services

Also are you a member of a group in ArcGIS. I've noticed when you switch to using LDAP or AD the services will only grant access to authenticated users.

Philip

Re: Pre-release 10.1 Web Adapter Install Problem

AhadKheirabadi — Fri, 13 Jul 2012 00:02:49 GMT

I have this error "%1 is not a valid Win32 application."

I do this setting and it is resolved.

    1. Open IIS and go to ArcGIS adaptor web site
    2. Open the properties of arcgis_adaptor site
    3. Edit Wildcard application maps from "C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_isapi.dll" to "C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll"