topic Re: Server admin connection in Pro ? in ArcGIS Enterprise Questions

Server admin connection in Pro ?

Anonymous User — Tue, 01 Oct 2019 20:16:51 GMT

I'm configuring a new enterprise deployment and have some limited experience connecting to a standalone server prior to 10.6.1. In Catalog when adding a new Server, I could connect using 3 options - Use, Publish, Administer. I could add an "admin" connection to the Server in Catalog, and perform some admin functions through that connection by right clicking and going to Server Properties.

I've tried replicating this with my new setup in Pro on a Federated Server and Portal and no matter what server address, port, and/or login I use, Pro just connects as a user (even if I use an admin account from Portal) and there are no admin or management functions tied to that connection. Am I missing something or is that how Esri unfortunately designed it? I've tried the Add ArcGIS Server connection in Pro and as soon as I type in the address of my server, it grays out the Authentication box.

How do I manage my Server in Pro? Or can't I anymore? Does Pro not give us those 3 options anymore? I'm assuming no because those roles are now tied to Portal users and roles? Could this be any more confusing?

Update: I was able to create an Admin connection in Catalog 10.6.1 using the server admin address and the Portal admin account. So that works in Catalog. Can we no longer do that in Pro?

Re: Server admin connection in Pro ?

Robert_LeClair — Wed, 02 Oct 2019 22:26:53 GMT

I think this is what you're attempting to do? https://pro.arcgis.com/en/pro-app/help/projects/connect-to-a-gis-server.htm#ESRI_SECTION1_CC20626EF9BF4A85AEEDCA22E956CBD5

Re: Server admin connection in Pro ?

Anonymous User — Tue, 15 Oct 2019 15:08:57 GMT

It's only allowing a User connection. Whether I connect using the web adapter URL or the server admin URL, when I go into the connection properties, the Type dropdown is grayed out. I don't know how it's connecting because when I create the connection the Authentication option is also grayed out, but yet my Server and Portal are Federated and I have a Portal admin user. When I access the Server Manager through a browser, I login with that Portal Admin name user account and it works fine. But I can't seem to get any connection other than User in Pro.

Re: Server admin connection in Pro ?

Robert_LeClair — Tue, 15 Oct 2019 16:29:44 GMT

Nathan - so in reviewing the help on this topic I found the following item in the "Modify server connection properties" section:

7. Modify your user name and password and change how your credentials are stored, if appropriate. You can't provide credentials if you're connected to a federated server; you must sign in to the portal.

Based upon your information provided in your last response, I suspect this is the issue you're seeing. Not what you wanted to hear but explains the grayed out drop down menu.

Re: Server admin connection in Pro ?

Anonymous User — Tue, 15 Oct 2019 18:04:53 GMT

Thanks Robert, I'm slowly figuring that part out. Where I'm getting confused is how to provide the Portal credentials? When I create the connection it doesn't ask for a Portal login. I don't know if I'm supposed to be connected to Portal as Admin in Pro first, or how this all works. The link you provided says "You can't type or save credentials if you're connecting to a federated server; you must sign in to the portal associated with the server.". But even doing it that way, it only creates a user connection? So when publishing to Portal I don't need a Publisher connection then? Portal recognizes the login's role and acts accordingly?

Re: Server admin connection in Pro ?

Robert_LeClair — Tue, 15 Oct 2019 19:44:15 GMT

In a scenario such as yours where ArcGIS Server is federated with your Portal, you do not need to create a separate connection to ArcGIS Server. When you sign in to ArcGIS Pro, you are signed in to your Portal and have all the privileges associated with your Portal role. To publish or share content, you will share directly to your Portal (Share tab on Ribbon) and all your layers will be visible in the Catalog pane under the Portal tab.

It’s a bit of a change in the publishing workflow from previous days with ArcMap, but you end up with a really nice integration between ArcGIS Pro and your Portal content for both sharing and accessing content.

Here’s a good reference topic to get started sharing (publishing) layers: https://pro.arcgis.com/en/pro-app/help/sharing/overview/introduction-to-sharing-web-layers.htm

Re: Server admin connection in Pro ?

Anonymous User — Thu, 17 Oct 2019 13:16:12 GMT

Thanks Robert. I guess that was the issue - I was trying to set this up the old way. No shortage of things to learn on this, and the Esri documentation is sometimes not very helpful.

Re: Server admin connection in Pro ?

Robert_LeClair — Thu, 17 Oct 2019 15:50:12 GMT

Happy to help out! I jokingly say the only constant is change - especially true with technology. I've been teaching for Esri for 12.5 years now and am constantly learning new workflows/items about the software. Agree that areas of the documentation could be improved. At the bottom of each Help page, there is a "Feedback on this topic" link that one can click and provide information on how to correct any errors in the script/language or ask the documentation team to expound upon the verbiage if you're so inclined. Happy GIS'ing!

Re: Server admin connection in Pro ?

IntanNoorAifatikaNorfildaos — Tue, 01 Jun 2021 00:56:56 GMT

hello i have the same error where i couldnt choose user type as a publisher in arcgis pro. May i know if u already found the solution?

Re: Server admin connection in Pro ?

DHighness — Wed, 08 Sep 2021 15:23:27 GMT

Hi I am logged into our 10.8.1 Portal with an Administor account but when I create a connection to any of our three federated ArcGIS Servers the only connection I am able to create is a "User" connection in Pro 2.8.2. I see nowhere that I can modify the connection. Is a Publisher or Admin connection to Federated ArcGIS Server possible from Pro?

Re: Server admin connection in Pro ?

JackFanZhang — Sun, 24 Oct 2021 23:50:44 GMT

Robert's comments about sharing map/feature layer is correct. However to share a Geoprocessing service you still need connect the federated server as admin. And that's where I got stuck as the user type option is greyed out for me though I have portal admin role.

Re: Server admin connection in Pro ?

PriscillaThoopthong — Wed, 03 Nov 2021 17:32:10 GMT

Did you ever solve this? I'm also trying to connect to a federated server as admin and cannot change the user type. I'm actually trying to use the ManageMapServerCacheTiles tool in a standalone python3 script but I keep getting an error ERROR 001265: Admin or publisher connection required. I've tried logging in to my portal with a admin user but still get this error.

Re: Server admin connection in Pro ?

MitchJohnson — Thu, 04 Nov 2021 18:30:14 GMT

Just to check - you are logged in to your portal in Pro and are trying to share via the "Share" tab in the top ribbon? This should automatically select your portal to publish to. Then you want to make sure the right server is identified within the share pane under "Location". This is where I got tripped up trying to publish to a different server.

Re: Server admin connection in Pro ?

PriscillaThoopthong — Thu, 04 Nov 2021 18:48:10 GMT

I'm logged into my portal with an admin user in my python script (outside of pro). But even using the Manage Map Server Cache Tiles geoprocessing tool within ArcPro I get an error when I choose my connection to my federated server and then choose the tiled map service. ESRI support told me today that it only works with non-federated servers. This makes no sense.

Re: Server admin connection in Pro ?

JamesCueno — Tue, 12 Apr 2022 15:36:00 GMT

Five months down the road I'm sure this isn't helpful, but documentation for the next person who finds this thread....

If you are in Pro and logged into your Federated Portal as an admin and trying to update your cache, don't point the tool directly at the server connection, point it instead at the content as delivered from Portal. If you expand the Input Service box it will show the REST endpoint you expect to see instead of a reference to an ags in your project.

Re: Server admin connection in Pro ?

ErikLash1 — Tue, 26 Apr 2022 17:53:35 GMT

Thank you. This is exactly what I needed to recreate tile cache in a federated server. Your solution should be added to ESRIs documentation.

Re: Server admin connection in Pro ?

pdusza — Mon, 09 May 2022 08:48:57 GMT

Thanks James, I agree that your solution needs to be added to Esri Documentation!

Re: Server admin connection in Pro ?

sl_dsny — Thu, 28 Jul 2022 14:10:11 GMT

Hi all.

I feel like there still hasn't been a solution provided to the administration of the services on ArcGIS Pro. The replies have been useful for sharing services (publishing and overwriting services).

I get that publishing/sharing is its own separate entity now in Pro but what if a GIS admin wants to start/stop/restart/delete services in ArcGIS Pro just like how it is in ArcCatalog? That's what the original poster was asking about.

Yes I can go to the web server manager or go back to ArcCatalog but that sounds like the opposite of integration. Am I missing a step here that allows the server connection to be Admin instead of User in Pro?

Re: Server admin connection in Pro ?

Brownschuh — Wed, 31 Aug 2022 16:53:14 GMT

Glad I found this thread. I agree with ErikLash1 and pdusza, this should be in the documentation for federated server publishing/cache creation. I was so used to publishing at the 10.4.1 level I figured it had to be the same workflow ... well it is but it isn't haha. So many little things you would never think of are different, especially if you have moved from a simple to a federated setup.

Re: Server admin connection in Pro ?

Brownschuh — Wed, 31 Aug 2022 17:00:26 GMT

I believe you are supposed to perform those start/stop/restart/delete service admin tasks in manager only, that is, only if you have a federated setup. At least that's what I've discovered from researching and testing with trail and error. I mean don't get me wrong, I was a bit stumped why it seems like functionality has been taken away in some ways, but I don't see any other alternatives.