topic Service timeout for cached map service in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/service-timeout-for-cached-map-service/m-p/747949#M28370 <HTML><HEAD></HEAD><BODY><P>I keep getting the following error or similar for a cached map service I use as a base map.&nbsp; This service is used in WebAppBuilder so it is also using ArcGIS Online.&nbsp; It is also very slow to draw certain areas.&nbsp; Here is the error:</P><TABLE border="0" cellpadding="0" cellspacing="0" style="color: #505051; font-size: 12px;"><TBODY><TR><TD class="" colspan="1" style="background: #e5edf4; border-width: 1px; border-style: solid; border-color: #769dc0 #e5dac8 #769dc0 transparent; padding: 3px 5px;">Unable to process request. No instances for 'Basemaps/AerialImagery.MapServer' were available for 60.002 seconds. Wait timeout exceeded.</TD></TR></TBODY></TABLE></BODY></HTML> Fri, 08 Dec 2017 14:40:27 GMT JoshWhite 2017-12-08T14:40:27Z Service timeout for cached map service https://community.esri.com/t5/arcgis-enterprise-questions/service-timeout-for-cached-map-service/m-p/747949#M28370 <HTML><HEAD></HEAD><BODY><P>I keep getting the following error or similar for a cached map service I use as a base map.&nbsp; This service is used in WebAppBuilder so it is also using ArcGIS Online.&nbsp; It is also very slow to draw certain areas.&nbsp; Here is the error:</P><TABLE border="0" cellpadding="0" cellspacing="0" style="color: #505051; font-size: 12px;"><TBODY><TR><TD class="" colspan="1" style="background: #e5edf4; border-width: 1px; border-style: solid; border-color: #769dc0 #e5dac8 #769dc0 transparent; padding: 3px 5px;">Unable to process request. No instances for 'Basemaps/AerialImagery.MapServer' were available for 60.002 seconds. Wait timeout exceeded.</TD></TR></TBODY></TABLE></BODY></HTML> Fri, 08 Dec 2017 14:40:27 GMT https://community.esri.com/t5/arcgis-enterprise-questions/service-timeout-for-cached-map-service/m-p/747949#M28370 JoshWhite 2017-12-08T14:40:27Z