topic Re: ArcGIS Enterprise Builder 10.5.1 - configuration error in ArcGIS Enterprise Questions

ArcGIS Enterprise Builder 10.5.1 - configuration error

DaveAdams — Fri, 28 Jul 2017 15:04:36 GMT

All,

I also have a installation problem using the new ArcGIS Enterprise Builder 10.5.1 on a windows server. Looking in the installation logs all the software successfully installed but during the configuration wizard it fails on 4) Register Data Stores with GIS Server. I get the following error "Unable to register the Portal with the Web Adaptor. Please make sure that that the Portal is running and that the account specified has administrative privileges".

The Portal and server are both running and I can sign into them with my admin account.

Any help would be greatly appreciated.

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

KanikaKumar — Tue, 08 Aug 2017 21:38:58 GMT

Can you please share the error from the Logs?

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

Anonymous User — Fri, 11 Aug 2017 14:09:23 GMT

Are you able to go to the web adaptor configuration page? There should be one called server and one called portal

ArcGIS Enterprise Builder configuration wizard—Installation Guides (10.5) | ArcGIS Enterprise

I want to see if you can hit https://[your machine.domain.com]/portal/webadaptor

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

JaredYost3 — Wed, 20 Dec 2017 19:25:23 GMT

I am having the same error message. I have confirmation that portal is configured for Web adaptor.

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

Anonymous User — Wed, 20 Dec 2017 20:01:35 GMT

Jared,

Are you using one web adaptor for both server and Portal? If so, that is not supported.

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

JaredYost3 — Wed, 20 Dec 2017 20:53:40 GMT

I would assume the Enterprise configuration wizard would have handled that correct?

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

JaredYost3 — Wed, 20 Dec 2017 21:31:57 GMT

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

Anonymous User — Thu, 21 Dec 2017 13:39:36 GMT

That is correct, but I see a third web adaptor in your setup.

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

JaredYost3 — Thu, 21 Dec 2017 20:24:34 GMT

After talking with support I have found that I did not need to run the Enterprise configuration wizard. This is all done automatically by the Enterprise builder. According to ESRI staff the reason it is failing in running the wizard is because it is already setup by the builder. Now I'm just fighting a battle with federating, but that is for another thread.

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

OMARGAAFAR — Thu, 25 Jan 2018 12:29:42 GMT

Any solution for this questions? I get the same following error "Unable to register the Portal with the Web Adaptor. Please make sure that that the Portal is running and that the account specified has administrative privileges".

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

KanikaKumar — Thu, 25 Jan 2018 18:29:01 GMT

Omar,

Can you try accessing https://machine.domain:7443/arcgis/home and https://machine.domain:7443/arcgis/sharing to check if your Portal is up and running?

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

OMARGAAFAR — Fri, 26 Jan 2018 14:02:56 GMT

Hi Kanika,

Yes both works fine. I tried with AGE Builder 10.5.1 and AGE 10.6 ;

But I need to end the configuration of my AGE installation.

How can you help me please?

Thanks

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

KanikaKumar — Fri, 26 Jan 2018 17:12:08 GMT

Omar,

It looks like you have a Portal already configured with your Portal.

Can you please log on to https://machine.domain:7443/arcgis/portaladmin and go to systems-> web adaptors to check if there is a web adaptor already registered with your Portal. If yes, you can choose to unregister it and then try to re-configure the web adaptor you want from https://wa_hostmachine/wa_name/webadaptor.

Also, please do list details on your environment settings, and steps you have taken to install and configure so far. Do you have an ArcGIS Server as well?

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

OMARGAAFAR — Mon, 05 Feb 2018 09:14:21 GMT

Hi Kanika,

I understand what you mean and you're right, the portal is already configured with the configuration of ArcGIS Enterprise (AGE) Builder, I insist "BUILDER". But I need to install AGE from start to finish without problems. My environnement is Windows 2012 R2, and when I tried to install AGE, we tring Portal, ArcGIS Server, WebAdaptors and DataStore.

How can you help me please?

Thanks

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

KanikaKumar — Mon, 05 Feb 2018 17:37:46 GMT

Omar,

Let me understand this correctly.

Do you want to re-run the configuration of the Builder or configure the web adaptor with Portal?

As I had mentioned before, you can try -

Log on to https://machine.domain:7443/arcgis/portaladmin and go to systems-> web adaptors. You can choose to unregister the web adaptor and then try to re-configure the web adaptor you want from https://wa_hostmachine/wa_name/webadaptoror re-run the Builder configuration wizard.

Also, please do list details on your environment settings, and steps you have taken to install and configure so far. Please share your logs as well. Thanks!

Re: ArcGIS Enterprise Builder 10.5.1 - configuration error

OMARGAAFAR — Tue, 06 Feb 2018 16:15:05 GMT

Hi Kanika,

No I don't want tto re-run the configuration of the Builder or configure the web adaptor with Portal.

I want to run for the 1st time AGE Builder on a server machine. I did twice without on 2 others servers.

But the 3rd, I have this error: "Unable to register the Portal with the Web Adaptor. Please make sure that that the Portal is running and that the account specified has administrative privileges".

My steps: I just install the setup of AGE Builder without problems and after that the configuration wizard on the browser cannot finish.

For the environment settings, no particular things, but please contact me by private message for this point.

Thanks