topic Re: Problems with token endpoint from external IP in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70659#M2738 <HTML><HEAD></HEAD><BODY><P>In code of web adaptor is used surely method Dns.GetHostEntry <A href="https://msdn.microsoft.com/library/ms143998(v=vs.110).aspx" title="https://msdn.microsoft.com/library/ms143998(v=vs.110).aspx">Dns.GetHostEntry Method (String) (System.Net)</A>&nbsp; or similar so it's possibly if you have problem with dns it resolves slowly( <A href="https://social.msdn.microsoft.com/Forums/vstudio/en-US/cae40d73-676d-4a0c-b828-a90e45fe7fa7/systemnetdnsgethostentry?forum=csharpgeneral" title="https://social.msdn.microsoft.com/Forums/vstudio/en-US/cae40d73-676d-4a0c-b828-a90e45fe7fa7/systemnetdnsgethostentry?forum=csharpgeneral">System.Net.DNS.GetHostEntry</A> )</P></BODY></HTML> Wed, 29 Apr 2015 17:37:38 GMT nicogis 2015-04-29T17:37:38Z Problems with token endpoint from external IP https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70655#M2734 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>On my arcgis server installation I can browse the rest endpoint from both the internal and external (set on the firewall/load balancer) IP.</P><P>However, when I try to visit /arcgis/tokens, it only works when using the internal IP address.</P><P></P><P>Accessing it with the external IP just hangs and eventually it times out.</P><P></P><P>Anyone have an idea what this can be?</P><P></P><P>Lars</P></BODY></HTML> Tue, 28 Apr 2015 18:26:21 GMT https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70655#M2734 Lars_HalvorAnundskaas 2015-04-28T18:26:21Z Re: Problems with token endpoint from external IP https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70656#M2735 <HTML><HEAD></HEAD><BODY><P>Actually the token endpoint does come up through the external ip, sometimes, but after like 90 seconds. With internal ip it comes up immediately. </P></BODY></HTML> Wed, 29 Apr 2015 04:32:31 GMT https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70656#M2735 Lars_HalvorAnundskaas 2015-04-29T04:32:31Z Re: Problems with token endpoint from external IP https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70657#M2736 <HTML><HEAD></HEAD><BODY><P>- When do you say external you mean using web adaptor or without ?</P><P>- what's the version of arcgis server ?</P><P>- Do you use http or https ?</P><P>- if you use web adaptor : is it installed on same machine of arcgis server?</P></BODY></HTML> Wed, 29 Apr 2015 15:25:52 GMT https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70657#M2736 nicogis 2015-04-29T15:25:52Z Re: Problems with token endpoint from external IP https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70658#M2737 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>Web adaptor yeah, on the same box, not using HTTPS.</P><P></P><P>I got this problem solved just a couple hours ago, the problem was that the server didn't reach it's own external IP address. My network dude fixed this and the problem was solved.</P><P></P><P>I find it a bit wierd. If i had not reached it at all it would be quite clear that arcgis server makes some requests to itself when accessing /tokens - but why does it come up after a minute or two? <IMG src="https://community.esri.com/legacyfs/online/emoticons/happy.png" /></P><P></P><P>Lars</P></BODY></HTML> Wed, 29 Apr 2015 15:32:55 GMT https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70658#M2737 Lars_HalvorAnundskaas 2015-04-29T15:32:55Z Re: Problems with token endpoint from external IP https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70659#M2738 <HTML><HEAD></HEAD><BODY><P>In code of web adaptor is used surely method Dns.GetHostEntry <A href="https://msdn.microsoft.com/library/ms143998(v=vs.110).aspx" title="https://msdn.microsoft.com/library/ms143998(v=vs.110).aspx">Dns.GetHostEntry Method (String) (System.Net)</A>&nbsp; or similar so it's possibly if you have problem with dns it resolves slowly( <A href="https://social.msdn.microsoft.com/Forums/vstudio/en-US/cae40d73-676d-4a0c-b828-a90e45fe7fa7/systemnetdnsgethostentry?forum=csharpgeneral" title="https://social.msdn.microsoft.com/Forums/vstudio/en-US/cae40d73-676d-4a0c-b828-a90e45fe7fa7/systemnetdnsgethostentry?forum=csharpgeneral">System.Net.DNS.GetHostEntry</A> )</P></BODY></HTML> Wed, 29 Apr 2015 17:37:38 GMT https://community.esri.com/t5/arcgis-enterprise-questions/problems-with-token-endpoint-from-external-ip/m-p/70659#M2738 nicogis 2015-04-29T17:37:38Z