topic Re: Wh can't I login to ArcGIS Server manager? in ArcGIS Enterprise Questions

Wh can't I login to ArcGIS Server manager?

IB1 — Tue, 03 Dec 2013 15:54:24 GMT

I setup our ArcGIS Server a few months ago and everything was working fine.

We weren't using it at the time, so I disabled the ArcGIS Server service.

Today I enabled the service again, but when I try to login to the manager using the siteadmin or any other login, it just says Please Wait.... and never stops saying that.

Any idea what's wrong here? I'm stumped.

Here's a screenshot:
[ATTACH=CONFIG]29535[/ATTACH]

Re: Wh can't I login to ArcGIS Server manager?

IB1 — Tue, 03 Dec 2013 16:05:29 GMT

Nevermind, I found the answer here:
http://forums.arcgis.com/threads/86128-ArcGIS-Server-Manager-hangs-with-quot-Please-Wait...-quot-message-after-login

It's Chrome. I guess I'll need to download Firebox because I'm sure as hell not using IE.

😄

Re: Wh can't I login to ArcGIS Server manager?

IB1 — Tue, 03 Dec 2013 16:10:04 GMT

Um, so I just downloaded Firefox and it doesn't work either.

So I'm required to use IE in order to manage ArcGIS Server?

Hmmmm.

Re: Wh can't I login to ArcGIS Server manager?

IB1 — Tue, 03 Dec 2013 16:12:31 GMT

Oh, I'm back again!

Here is a patch to fix this for Chrome and Firefox:

http://support.esri.com/en/downloads/patches-servicepacks/view/productid/66/metaid/2054

Re: Wh can't I login to ArcGIS Server manager?

IB1 — Tue, 03 Dec 2013 16:22:51 GMT

And, the patch didn't work.

Holy crap. Talk about a roller coaster ride full of disappointment.

Re: Wh can't I login to ArcGIS Server manager?

MichaelVolz — Tue, 03 Dec 2013 16:29:55 GMT

I had a similar situation. The solution for me was to enable internet connectivity for the server thru my organization's proxy server. This was done through the Control Panel->Internet Properties->LAN Settings-> checking Use automatic configuration script and selecting the appropriate script from your proxy server IT expert.

Re: Wh can't I login to ArcGIS Server manager?

IB1 — Tue, 03 Dec 2013 18:17:54 GMT

proxy server IT expert.

BRB going on journey to find proxy server IT expert.