topic Re: Service image (no cash) in ArcGIS Enterprise Questions

Service image (no cash)

MohammedKhamis — Sun, 25 Oct 2015 05:22:14 GMT

I have a mosaic dataset with tiled imagery , I publish an image service on ArcGIS Server 10.3 but I got result as you see in the attached (Squares Black & White ) .

Be Sure , this imagery in side SDE connected .

Do you have any idea how to solve this issues ??

Regards,

Mohammed

Re: Service image (no cash)

ModyBuchbinder — Sun, 25 Oct 2015 05:37:40 GMT

The black and white shows that you overviews does not exists.

If you zoom in you should see the real data.

Try to build your overviews.

Mody

Re: Service image (no cash)

GabrielUpchurch1 — Mon, 26 Oct 2015 12:48:31 GMT

There are a variety of possibilities that could cause this symptom so here are a few questions to help us narrow things down.

1. Does the mosaic dataset (not the service) display properly at the same scale in ArcMap?

2. As Mody suggested, if you zoom in on the service, does the imagery properly display?

3. Did you build overviews on the mosaic dataset before publishing the service?

4. Are you using mapped drives or UNC paths for the paths to the source imagery and overviews (if generated)?

5. Do you have other image services published that work correctly?

6. Does Server have Read permissions to the locations where the source images and overviews are stored?