topic License Manager Service won't start in ArcGIS Enterprise Questions

License Manager Service won't start

StevenGriffith — Tue, 08 Jan 2013 21:52:45 GMT

I was having problems connecting with our license manager (multiple firewalls - fun) and tried to pin the port to a specific number, following the directions found on this site. However, once I finished editing the service.txt file, the license manager service would not restart. The debug listing is:

[INDENT]13:55:57 (lmgrd) Starting vendor daemon at port 27000
13:55:57 (lmgrd) Using vendor daemon port 27000 specified in license file
13:55:57 (lmgrd) REStarted ARCGIS (pid 5572)
13:55:57 (ARCGIS) FLEXnet Licensing version v11.10.0.0 build 95001 i86_n3
13:55:58 (ARCGIS) Server started on prvgis2 for: ACT
13:55:58 (ARCGIS) Viewer Viewer
13:55:58 (ARCGIS) EXTERNAL FILTERS are OFF
13:55:58 (lmgrd) ARCGIS using TCP-port 0
13:55:58 (ARCGIS) tcp_s is bad!!! Exiting
13:55:58 (ARCGIS) EXITING DUE TO SIGNAL 28 Exit reason 5
13:56:03 (lmgrd) ARCGIS exited with status 28 (Communications error)[/INDENT]

This is a Windows Server 2008 R2 Standard, running in a VM instance. The server firewall is running, port 27000 (among others) is open and there is no other license manager on this server. Other services on this machine that use TCP/IP such as ArcGIS Server 10.1.1 are working just fine.

Any pointers or help is appreciated.

P.S. Turning off the server's firewall had no apparent effect ...

Steve G.

Re: License Manager Service won't start

StevenGriffith — Tue, 08 Jan 2013 22:36:00 GMT

13:55:57 (lmgrd) Starting vendor daemon at port 27000
13:55:57 (lmgrd) Using vendor daemon port 27000 specified in license file
13:55:57 (lmgrd) REStarted ARCGIS (pid 5572)
13:55:57 (ARCGIS) FLEXnet Licensing version v11.10.0.0 build 95001 i86_n3
13:55:58 (ARCGIS) Server started on prvgis2 for: ACT
13:55:58 (ARCGIS) Viewer Viewer
13:55:58 (ARCGIS) EXTERNAL FILTERS are OFF
13:55:58 (lmgrd) ARCGIS using TCP-port 0
13:55:58 (ARCGIS) tcp_s is bad!!! Exiting
13:55:58 (ARCGIS) EXITING DUE TO SIGNAL 28 Exit reason 5
13:56:03 (lmgrd) ARCGIS exited with status 28 (Communications error)

If you notice the error text listed here, you'll see that the lmgrd process is starting on port 27000 *and* the vendor daemon (ARCGIS) is also starting on port 27000. I moved the vendor port to 27001 in the service.txt file and suddenly, all is good!

Steve G.

Re: License Manager Service won't start

ArshaYuditha_Amiranti — Wed, 06 Jun 2018 03:09:47 GMT

I also face the same issue with license manager 10.6

I have tried to move the vendor port from 27001 to 27000 and 27009, but still no luck. So I deauthorized the license and clear the trusted storage. And voila! It works!!