ArcGIS server does not report any ServiceActiveInstances report usage

PlinioSantos — Sun, 12 Dec 2021 03:03:16 GMT

I'm writing scripts to collect usage data from ArcGIS Server in order to generate reports. I used this Esri suport page to develop such scripts.

For simplicity, suppose the following json as my REST data to create an usage report:

{
 "reportname": "my_debug_report",
 "since": "LAST_DAY",
 "queries": [{
 "metrics": ["RequestCount", "ServiceActiveInstances"],
 "resourceURIs": ["services/MOSAICO/MOSAICO_ORTOFOTO_OESTE_2010.ImageServer"]
 }]
}‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

I receive then the following data:

Timestamp	RequestCount of services/MOSAICO/MOSAICO_ORTOFOTO_OESTE_2010.ImageServer	ServiceActiveInstances of services/MOSAICO/MOSAICO_ORTOFOTO_OESTE_2010.ImageServer
1477317600000	15	NO SUCH METRIC SUPPORTED: ServiceActiveInstances
1477319400000	19	NO SUCH METRIC SUPPORTED: ServiceActiveInstances
1477321200000	0	NODATA
1477323000000	0	NODATA
1477324800000	0	NODATA
1477326600000	0	NODATA
1477328400000	0	NODATA
1477330200000	42	NO SUCH METRIC SUPPORTED: ServiceActiveInstances
1477332000000	0	NODATA
1477333800000	36	NO SUCH METRIC SUPPORTED: ServiceActiveInstances
1477335600000	0	NODATA
1477337400000	0	NODATA
1477339200000	0	NODATA
1477341000000	32	NO SUCH METRIC SUPPORTED: ServiceActiveInstances
1477342800000	0	NODATA
1477344600000	0	NODATA
1477346400000	0	NODATA
1477348200000	0	NODATA
1477350000000	0	NODATA
1477351800000	0	NODATA
1477353600000	0	NODATA
1477355400000	0	NODATA
1477357200000	0	NODATA
1477359000000	0	NODATA
1477360800000	0	NODATA
1477362600000	0	NODATA
1477364400000	0	NODATA
1477366200000	0	NODATA
1477368000000	0	NODATA
1477369800000	0	NODATA
1477371600000	0	NODATA
1477373400000	0	NODATA
1477375200000	0	NODATA
1477377000000	0	NODATA
1477378800000	0	NODATA
1477380600000	0	NODATA
1477382400000	0	NODATA
1477384200000	0	NODATA
1477386000000	0	NODATA
1477387800000	0	NODATA
1477389600000	0	NODATA
1477391400000	0	NODATA
1477393200000	0	NODATA
1477395000000	0	NODATA
1477396800000	0	NODATA
1477398600000	0	NODATA
1477400400000	0	NODATA
1477402200000	0	NODATA

----

Updates from 2016/10/26

Using the server manager, I could generate the following report:

Despite of the Portuguese stuff, this report is from the same service witch I requested the json at the beginning of this post. In order to learn more about how the web manager do its job, I sniffed the network to capture the json request that generated this manage report and for my surprise I got this json:

{
 "reportname": 1477487802255,
 "since": "LAST_DAY",
 "queries": [{
 "resourceURIs": ["services/SISGEOPOLIS/LinhaTrecho23.MapServer"],
 "metrics": ["ServiceRunningInstancesMax"]
 }],
 "metadata": {
 "temp": true,
 "tempTimer": 1477488074129
 }
}‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

A strange thing here. Please take attention to the metrics array: I don't even know about the ServiceRunningInstancesMax. This official esri doc page was supposed to mention that but it does not.

Question 1: since there were service usage, why is ServiceActiveInstances not supported ?

Question 2: Where can I find an up to date documentation about admin usage reports which mentions all metrics, including ServiceRunningInstancesMax ?

Re: ArcGIS server does not report any ServiceActiveInstances report usage

nicogis — Tue, 10 Jan 2017 14:35:50 GMT

The documentation seems wrong. The metrics is 'ServiceRunningInstancesMax' and not

'ServiceActiveInstances'

The help link is http://resources.arcgis.com/en/help/arcgis-rest-api/02r3/02r30000027n000000.htm

I noticed another problem: if there is only this metric the result is correct, but if it is with other metrics the result of ServiceRunningInstancesMax is incorrect

I have made a console (c#) that you can schedulate that create excel file from usagereport https://github.com/nicogis/UsageReports/releases

Re: ArcGIS server does not report any ServiceActiveInstances report usage

PlinioSantos — Thu, 12 Jan 2017 16:52:14 GMT

In my opinion is unacceptable an official help page contains wrong information. And even more unacceptable the ServiceRunningInstancesMax metric result only be correct when collected alone. I have a bunch of reporting scripts that rely in those statistics and I'm astonished to know that it is incorrect. Thant you for point out that.

PS: In fact I noticed that some usage reports of ServiceRunningInstancesMax where returning 2147483647 but so far I was discarding them without look into the other values.

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ArcGIS server does not report any ServiceActiveInstances report usage

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