topic Web Adaptor Installation Problem! in ArcGIS Enterprise Questions

Web Adaptor Installation Problem!

BerkUlupinar — Sat, 05 Mar 2016 01:49:23 GMT

Hello all,

I am trying to install web adaptor 10.2.2 to my windows server 2012R2 64 bit.But its strange that, i can't execute installation file.

I get;

"Your system has not been modified.To complete installation at another time, please run setup again."

Also, I checked Event Logs :

Event ID : 1033

Installation success or error status :1603

I logged in with Administratior account.

I installed all the requirements for web adaptor(IIS,.NET etc.) but i can't fix this.

Could you please help me to install it ?

Kind Regards

Berk

Re: Web Adaptor Installation Problem!

StevenGraf1 — Sat, 05 Mar 2016 03:12:57 GMT

Just doing a bit of research on other programs that displayed this error the common questions asked were:

Do you have 'Full Control' permissions? Right click the folder, properties, click security and check what permissions you have assigned.

Is the folder encrypted? To see if the folder is encrypted, see this link. Encrypt or decrypt a folder or file - Windows Help

Also, could your download have been corrupted? You might remove all web adaptor folders and try re-downloading and reinstalling.

-Steven

Re: Web Adaptor Installation Problem!

JayantaPoddar — Sat, 05 Mar 2016 06:08:58 GMT

Could you try rebooting the machine, and then the first thing you do is running the web adaptor setup though Run as Administrator?

Re: Web Adaptor Installation Problem!

BerkUlupinar — Sat, 05 Mar 2016 19:18:33 GMT

Yes, I have full permissions.I am %100 sure. I downloaded it from ESRI Customer Portal (I can't remember the exact name:) )

Also,

Folders are not enyrcpted.

Re: Web Adaptor Installation Problem!

BerkUlupinar — Sat, 05 Mar 2016 19:18:52 GMT

I did it thousand times

Re: Web Adaptor Installation Problem!

BerkUlupinar — Sat, 05 Mar 2016 19:25:18 GMT

And it is strange that, the problem is related with IIS version.I can install Java version.

Re: Web Adaptor Installation Problem!

StevenGraf1 — Sun, 06 Mar 2016 01:21:47 GMT

What version of IIS is installed?

-Steven

Re: Web Adaptor Installation Problem!

BerkUlupinar — Sun, 06 Mar 2016 01:40:30 GMT

Windows Server 2012R2

IIS 6

Web Adaptor 10.2.2

Re: Web Adaptor Installation Problem!

StevenGraf1 — Sun, 06 Mar 2016 01:47:40 GMT

Hmm, I'm curious how you got IIS 6 on there. With Windows 2012 the default version is IIS 8.

-Steven

Re: Web Adaptor Installation Problem!

tvchambers — Mon, 07 Mar 2016 13:39:46 GMT

Have you tried installing from Command Line running as Administrator?

<path to AGS WebAdaptor (IIS) setup>\setup.exe /qb ADDLOCAL=ALL VDIRNAME=ArcGIS WEBSITE_ID=1

Good Luck

Re: Web Adaptor Installation Problem!

EricMahaffey1 — Tue, 03 Oct 2017 16:10:23 GMT

I'm having the same problem. WinServer 2012 R2, IIS 8, ArcGIS Server 10.5

I've tried everything, and cannot get the Web Adaptor to install. Even tried installing silently. No helpful Event logs, no ArcGIS Server logs, nothing to help figure out why it won't install.

Re: Web Adaptor Installation Problem!

MichalGrinvald — Sun, 31 Dec 2017 11:58:41 GMT

have you found a solution?

Re: Web Adaptor Installation Problem!

CarlosColón-Maldonado — Tue, 02 Jan 2018 15:58:21 GMT

Are you trying to execute the ArcGISWebAdaptor[version].exe or the already-extracted Setup.exe file?

I've seen some systems like yours where self-extractable executables are not allowed to be executed by policy. I've resolved it by first extracting the Setup.exe and support files folder, then running the setup. 7-Zip is a good extractor tool, and the portable version doesn't need installation.

Good luck!

Re: Web Adaptor Installation Problem!

EricMahaffey1 — Tue, 02 Jan 2018 20:32:38 GMT

Michal, I'm totally ashamed to admit it, but in my case I thought IIS was installed when in fact it wasn't. I had installed ArcGIS Server first, used it for a bit, then wanted to open it up to the outside. I was assuming that IIS was installed because it used to be a requirement for older versions of AGS. I've also run into similar situations as Carlos mentions below where I has to bust open the MSI and extract the EXE in order to get it installed. It all depends on security policy within your network. Good luck!

Re: Web Adaptor Installation Problem!

MichalGrinvald — Wed, 03 Jan 2018 05:11:12 GMT

Thanks for your quick answer. We will try your solution.

Re: Web Adaptor Installation Problem!

MichalGrinvald — Wed, 03 Jan 2018 05:11:33 GMT

Thanks for your quick answer. We will try your solution.

Re: Web Adaptor Installation Problem!

PanagiotisPapadopoulos — Wed, 03 Jan 2018 08:15:06 GMT

maybe this is related

https://support.microsoft.com/en-us/help/834484/you-receive-an-error-1603-a-fatal-error-occurred-during-installation-e

Re: Web Adaptor Installation Problem!

baskentedas — Tue, 20 Nov 2018 10:18:43 GMT

It is because of TR calture, try format English and make the display type same as format