topic Manage Map Server Cache Tiles not showing all levels of detail in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/manage-map-server-cache-tiles-not-showing-all/m-p/626303#M24109 <HTML><HEAD></HEAD><BODY><SPAN>For our tiled map services, we've started adding an extra zoomed out level of detail, so that the tiled maps can be viewed on smaller screens. We ran the tiled map service through the </SPAN><STRONG>Manage Cache Server Cache Scales</STRONG><SPAN> tool in ArcCatalog to add the new level of detail. But when we run the </SPAN><STRONG>Manage Map Server Cache Tiles</STRONG><SPAN> tool, it fails to pick up the new level. We've run </SPAN><STRONG>Manage Map Server Cache Status</STRONG><SPAN> to help the service discover it's newest level. However, when we run </SPAN><STRONG>Manage Map Server Cache Tiles</STRONG><SPAN>&nbsp; again, it still shows the old list of tiled layers.</SPAN></BODY></HTML> Mon, 05 Aug 2013 12:51:02 GMT KenDoman 2013-08-05T12:51:02Z Manage Map Server Cache Tiles not showing all levels of detail https://community.esri.com/t5/arcgis-enterprise-questions/manage-map-server-cache-tiles-not-showing-all/m-p/626303#M24109 <HTML><HEAD></HEAD><BODY><SPAN>For our tiled map services, we've started adding an extra zoomed out level of detail, so that the tiled maps can be viewed on smaller screens. We ran the tiled map service through the </SPAN><STRONG>Manage Cache Server Cache Scales</STRONG><SPAN> tool in ArcCatalog to add the new level of detail. But when we run the </SPAN><STRONG>Manage Map Server Cache Tiles</STRONG><SPAN> tool, it fails to pick up the new level. We've run </SPAN><STRONG>Manage Map Server Cache Status</STRONG><SPAN> to help the service discover it's newest level. However, when we run </SPAN><STRONG>Manage Map Server Cache Tiles</STRONG><SPAN>&nbsp; again, it still shows the old list of tiled layers.</SPAN></BODY></HTML> Mon, 05 Aug 2013 12:51:02 GMT https://community.esri.com/t5/arcgis-enterprise-questions/manage-map-server-cache-tiles-not-showing-all/m-p/626303#M24109 KenDoman 2013-08-05T12:51:02Z Re: Manage Map Server Cache Tiles not showing all levels of detail https://community.esri.com/t5/arcgis-enterprise-questions/manage-map-server-cache-tiles-not-showing-all/m-p/626304#M24110 <HTML><HEAD></HEAD><BODY><SPAN>Nevermind. I forgot to check the service properties and set them to show the new level of detail. Everything works now.</SPAN></BODY></HTML> Mon, 05 Aug 2013 18:45:22 GMT https://community.esri.com/t5/arcgis-enterprise-questions/manage-map-server-cache-tiles-not-showing-all/m-p/626304#M24110 KenDoman 2013-08-05T18:45:22Z