topic Severe Server Log Message 'Failed to return the service configuration' in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/582035#M22435 <HTML><HEAD></HEAD><BODY><P><IMG alt="" class="jive-emoji image-1 jive-image j-img-original" src="/legacyfs/online/480491_Severe Log 2.PNG" /></P><P>In ArcGIS Server Manager we are receiving some severe log messages that say "Failed to return the service configuration 'XXX'. Server machine 'XXX' returned an error. 'Item does not exist or is inaccessible.'</P><P></P><P>Can anyone help explain or trace why we would recieve this message and what we could do to fix it?</P><P></P><P>Thank you!</P></BODY></HTML> Thu, 06 Feb 2020 18:03:41 GMT LaurenCardona 2020-02-06T18:03:41Z Severe Server Log Message 'Failed to return the service configuration' https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/582035#M22435 <HTML><HEAD></HEAD><BODY><P><IMG alt="" class="jive-emoji image-1 jive-image j-img-original" src="/legacyfs/online/480491_Severe Log 2.PNG" /></P><P>In ArcGIS Server Manager we are receiving some severe log messages that say "Failed to return the service configuration 'XXX'. Server machine 'XXX' returned an error. 'Item does not exist or is inaccessible.'</P><P></P><P>Can anyone help explain or trace why we would recieve this message and what we could do to fix it?</P><P></P><P>Thank you!</P></BODY></HTML> Thu, 06 Feb 2020 18:03:41 GMT https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/582035#M22435 LaurenCardona 2020-02-06T18:03:41Z Re: Severe Server Log Message 'Failed to return the service configuration' https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/582036#M22436 <HTML><HEAD></HEAD><BODY><P><A href="https://community.esri.com/migrated-users/382776">Ben Turrell</A>‌ have you ever encountered this issue?</P></BODY></HTML> Thu, 06 Feb 2020 22:43:15 GMT https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/582036#M22436 ShaneMiles 2020-02-06T22:43:15Z Re: Severe Server Log Message 'Failed to return the service configuration' https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/582037#M22437 <HTML><HEAD></HEAD><BODY><P><A href="https://community.esri.com/migrated-users/378786">Shane Miles</A>‌, <A href="https://community.esri.com/migrated-users/279877">Lauren Rogers</A>‌,</P><P></P><P>Have you checked the permissions on the Arcgis portal folder? Sounds like it may not have the correct permissions set.</P><P></P><P>Thanks,</P><P></P><P>Ben</P><HR /><P><EM>If this answer has helpful please mark it as helpful. If this answer solved your question please mark it as the answer to help others who have the same question.</EM></P></BODY></HTML> Fri, 07 Feb 2020 03:04:12 GMT https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/582037#M22437 BenTurrell 2020-02-07T03:04:12Z Re: Severe Server Log Message 'Failed to return the service configuration' https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/1354965#M37803 <P>Was this ever resolved? I am encountering the same issue. I checked the ArcGIS portal folder for the correct permissions.</P> Thu, 30 Nov 2023 00:05:41 GMT https://community.esri.com/t5/arcgis-enterprise-questions/severe-server-log-message-failed-to-return-the/m-p/1354965#M37803 EliasRex 2023-11-30T00:05:41Z