topic Re: Error: “Packaging succeeded, but publishing failed”, in ArcGIS Enterprise Questions

Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Sun, 05 Oct 2014 20:21:42 GMT

Error: “Packaging succeeded, but publishing failed”,

I couldn’t figure out why I’m getting the error below

“Packaging succeeded, but publishing failed”

What might be the issue here?

Thank you

Best

Jamal

Re: Error: “Packaging succeeded, but publishing failed”,

VinceAngelo — Mon, 06 Oct 2014 02:05:25 GMT

It would help if you provided pertinent information on:

The release of ArcGIS, and the OS platform on which it is running
The number and types of feature classes in the MXD
The enterprise geodatabase RDBMS, and its version, and the client library, and its version (if applicable)
The contents of the GP Results Window referenced in the error message

You should always review every initial post and ask yourself, "If a complete stranger who knows nothing about my deployment were to see this, is there enough information that they would be able to help me?" If you have doubts about what might be required, see my blog on this topic.

- V

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Mon, 06 Oct 2014 06:07:09 GMT

Many thanks Vince for the help,

The version is 10.2.2 for both desktop and server (installed on windows Server 2012)
The mxd contains simple feature classes stored in file geodatabase
The “result” window says nothing. It just confirms the error and it gives general information as usual.

However, I have just stopped and started the ArcGIS Server service and it works fine now.

Best

Jamal

Re: Error: “Packaging succeeded, but publishing failed”,

DanPatterson_Retired — Mon, 06 Oct 2014 06:17:34 GMT

What were the contents of the Results window?

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Mon, 06 Oct 2014 08:19:22 GMT

Thanks Dan,

Here you go the content of the “result” window.

The publishing tools were ON.

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Mon, 06 Oct 2014 10:24:32 GMT

Hi Dan,

I’m newly getting the same error

Please, have a look on the “Result” window

What might be the issue here?

Re: Error: “Packaging succeeded, but publishing failed”,

DanPatterson_Retired — Mon, 06 Oct 2014 10:32:06 GMT

the error link says check the server logs. Note, all error messages are listed in this link

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Mon, 06 Oct 2014 11:33:36 GMT

Thanks Dan,

As usual, the logs provide very general feedback. However, I did the same (stop\restart the service) and it worked fine now

But why this issue persists to exist?

Re: Error: “Packaging succeeded, but publishing failed”,

DanPatterson_Retired — Mon, 06 Oct 2014 12:23:21 GMT

It seems like it is not an Arc* issue

Re: Error: “Packaging succeeded, but publishing failed”,

AndyOmmen — Mon, 06 Oct 2014 14:13:07 GMT

Hi Jamal,

I've seen similar behavior after updating or changing the ArcGIS Server account using the Configure ArcGIS Server account utility. Like you've discovered, I had to manually start/stop the ArcGIS Server local service in order to successfully publish services, but I haven't had to continually stop/start the local service. Did you update or change your ArcGIS Server account?

I would try changing your log filter level to Verbose to see if additional information is logged when you attempt to publish a service. However, you will want to change it back to Warning since the Verbose level can bloat the size of your log files.

I hope this helps.

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Mon, 06 Oct 2014 17:14:34 GMT

Many thanks Andy,

All what I did is that I have changed the credential of the ArcGIS Server Manager but not the ArcGIS Server Account.

Since that time, I got the error message two times. I’ll see if it continues to appear as I publish.

Re: Error: “Packaging succeeded, but publishing failed”,

sapnas — Mon, 06 Oct 2014 21:01:04 GMT

Have you checked if the account used by your ArcGIS server windows service has access to "c:\arcgiserver" folder?

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Mon, 06 Oct 2014 21:17:53 GMT

Thanks Swapna,

Sure. the “ArcGIS Server” account is the owner.

What other issues should I consider?

Re: Error: “Packaging succeeded, but publishing failed”,

sapnas — Mon, 06 Oct 2014 21:53:20 GMT

I was referring to the security tab. In my case the ArcGIS server account credentials was different than the ArcGIS server windows service account. right click on windows service -> select properties -> Logon tab and verify if the ArcGIS server windows service is using ArcGIS server account.

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Tue, 07 Oct 2014 11:22:58 GMT

Many thanks Swapna for the prompt help,

The “ArcGIS Server” user has “full control” on the “C:\arcgisserver” folder
ArcGIS server windows service is using ArcGIS server account.

What other settings might fix this error?

Re: Error: “Packaging succeeded, but publishing failed”,

BubbaHey — Tue, 07 Oct 2014 12:50:28 GMT

I've seen this when the accounts don't match up. Have you tried running Configure ArcGIS Server Account?

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Tue, 07 Oct 2014 13:10:44 GMT

Today, I got the same error. Very frustrating

Re: Error: “Packaging succeeded, but publishing failed”,

sapnas — Tue, 07 Oct 2014 14:22:44 GMT

Have you granted similar privileges on the gdb that is being used in your mxd? I'm assuming that you are publishing your mxd. Correct me if I'm wrong. Also, Is this a d drive on the server where ArcGIS server is installed? if it is not then you will have to specify the UNC path.

You may also have to register the UNC path with the server if not the server will copy the data from the network location to its local drive.

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Tue, 07 Oct 2014 14:53:25 GMT

Thanks Bubba,

I have run the “Configure ArcGIS Server Account” and then the “publish” works fine.

I’m not sure if the error will persist to exist in the future

Is this error related to local IP, real IP or machine name?

Re: Error: “Packaging succeeded, but publishing failed”,

JamalNUMAN — Tue, 07 Oct 2014 15:01:06 GMT

Thanks Swapna,

Please, have a look on the permissions below. Are they sufficient?